Hello,
Can anyone help please
Current Hardware: Windows Server 2008 R2 (Virtual Server)
Digi Modem: PortServer TS 1
I am having difficulty with the PortServer TS 1 talking to the Virtual Comm port on Windows Server 2008 R2.
The following has been carried out:
1) Digi PortServer 1 has been configuried with an IP Address and DNS
2) I can http onto the PortServer from the Windows Server
3) i can telnet onto the PortServer on port 2001 from the Windows Server
4) I have installed and run the latest version of RealPort software (4002549_G Realport) and configured COM4 with the IP Address on the PortServer TS 1 Modem
5) The Standard Modem has been configured on Windows Server on COM1 (It wouldn't let me config it on COM4 not sure is this is causing me the problem)
6) when i Query the Modem the Modem fails to respond. it logs the following errors in the log file
12-10-2015 13:00:44.474 - Modem inf section: Gen288
12-10-2015 13:00:44.474 - Matching hardware ID: mdmgen288
12-10-2015 13:00:44.474 - Opening the modem device failed with error 0000003b
12-10-2015 13:12:43.670 - File: C:\Windows\system32\tapisrv.dll, Version 6.1.7601
12-10-2015 13:12:43.670 - File: C:\Windows\system32\unimdm.tsp, Version 6.1.7601
12-10-2015 13:12:43.670 - File: C:\Windows\system32\unimdmat.dll, Version 6.1.7601
12-10-2015 13:12:43.670 - File: C:\Windows\system32\uniplat.dll, Version 6.1.7600
12-10-2015 13:12:43.670 - File: C:\Windows\system32\drivers\modem.sys, Version 6.1.7600
12-10-2015 13:12:43.670 - File: C:\Windows\system32\modemui.dll, Version 6.1.7600
12-10-2015 13:12:43.670 - File: C:\Windows\system32\mdminst.dll, Version 6.1.7600
can anyone please advise what i am doing wrong. have i missed a step in the configuration
Really apprecaiate some help on this please
Thanks in advanced
Regards
Prakash