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RJ45 (8-PIN) TO DB9

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I have connected a device with an rJ45 (8-pin) to DB9. The device has a connection, but when I try to send a command it fails.

The connection stay with altpin on and off.

what could I try to solve this
asked Sep 8, 2016 in Realport by manjoel New to the Community (0 points)

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1 Answer

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Need more information:

* What Digi product are you using?
* What type of device is connected?
* What pin-outs are being used?
* Are you sending the command from a RealPort host? If so, what operating system and driver version is being used?
answered Sep 8, 2016 by userid0 Veteran of the Digi Community (2,158 points)