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Edgeport Scrambling Received Faxes

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I've moved our Edgeport 8 with MT5600ZDX modems from a Windows 2008 server to a new Windows 2012 R2 server and now when I receive any fax I just get a bunch of lines on the page. It looks like it's all scrambled. I've verified the port settings from the old config to the new one but nothing seems to help. Any idea on why I would be getting scrambled faxes now?
asked Sep 9, 2016 in USB Serial by nredman New to the Community (0 points)

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1 Answer

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Sounds like a modem setting. You might want to take compare the initialization strings used on the old server as these settings define the fax quality, format, etc...
answered Sep 12, 2016 by userid0 Veteran of the Digi Community (2,158 points)
It is set to the same initialization string as the old server.