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Xbee smart plug unable to connect the XBee pro s2c as coordinator...why?

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recently i have brought Smart Plug and it wasn't connected to the Xbee pro s2c (i.e coordinator ).beacon request sent by smart plug and S2c provide beacon for the beacon request,furthermore after receive the beacon smart plug has to send data req and so on as per the association process but it not sent response so that consequently it sends beacon request again....and so on it continues....
asked Sep 26, 2016 in NDS-based Gateways by hanukanth New to the Community (7 points)

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1 Answer

0 votes
check the smart plug zigbee settings is in the same network with coordinator S2C or not
answered Sep 28, 2016 by csreddy Seasoned Professional (194 points)
how to chk smart plug zigbee settings? where i can find it. how to change those setting if possible?
open the smart plug screw and remove the zigbee from hardware.now connect to x-ctu and check. if you need change the settings
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