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Access to support portal?

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Could you provide more info on accessing the support portal, please? I'm using the Digi Base support service at this time, not the expert or professional services.

As I indicated, the link for support:
https://mydigi.secure.force.com/customers/
does not seem to work.

Has the support link been updated?

Thank you.
asked Feb 5, 2018 in Linux by jquinn New to the Community (0 points)

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1 Answer

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Base support does not have access to the support portal. You do have the ability to send emails back and forth instead. The email address is tech.support@digi.com
answered Feb 6, 2018 by mvut Veteran of the Digi Community (11,300 points)
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