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Digi AnywhereUSB 14 Hanging device

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Hello! There is a problem! Hanging device. All lights are lit and no connection to the device.
Rebooting from the button does not work, helps only HARD REBOOT! Hangs are periodic.

We have a second device with such features. The first died a year ago, remaining in this state.

The first device worked 4 years, the second 1 year.
asked May 14, 2018 in USB Serial by NAS New to the Community (0 points)

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1 Answer

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I suggest creating a new support case with Digi, as trying to determine the source of this kind of problem will likely require extensive troubleshooting.
answered May 14, 2018 by jeremym Veteran of the Digi Community (1,687 points)