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WR11 transport that will turn off after a few days

0 votes
we have a WR11-L600-DE1-XU that will turn off after a few days and will not go back on until we do a reset. This unit is installed into an enclosure but it is well ventilated. does anyone else experience this before?

any help would be greatly appreciated

thanks
asked Jun 26, 2018 in Digi TransPort Cellular by jltrottier New to the Community (1 point)

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2 Answers

0 votes
Hi

are you using the DIGI power supply and is not interupted ?

when you go to reset the device
does it show any LEDS ?
Can it be accessed localy >
are all the ledbs of but power is good ?

regards
answered Jun 27, 2018 by James.Wilson Veteran of the Digi Community (1,173 points)
before reset no LEDs are on and no communication until we reset the device. Yes power is good.
0 votes
If running firmware 6.1.2.2 downgrade to 6.0.0.6 or previous as there is a bug in 6.1.2.2 currently being assessed by Digi

This bug causes LAN ports to not function correctly.
SAROS-2781
answered Jun 28, 2018 by Bryonhu New to the Community (41 points)
Thank You we will check
Hi so how does that effect a wr11 that has no LEDs on no connection ??
did not see the reply about LED's below main question...
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