When I try connect my device to remotemanager.digi.com I get
CONNECTOR: CCAPI: edp_tcp_receive_process: receive data facility = 0x00c0
CONNECTOR: CCAPI: data point request response hint: 'Error retrieving subscription. Check if it is provisioned with a messaging subscription.'
CONNECTOR: SYSMON: system_monitor_loop(): ccapi_dp_send_collection() error 11
Some days ago I tried it and it was working.