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XCTU Update Firmware Error

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Hi, I have 2 new Xbees (XB24-Z7WIT-004). When I connect each of them to PC, XCTU can recognize the module. Then I click on it and XCTU says:

Could not find a firmware for the selected device, do you want to update the radio firmware library ? yes

Error while loading Firmware Library: ", could not log in: 530 Invalid userid/password".

I tried many times, Once it proceeds then I got timeout error, other than that I got the above error.

I looked for the firmware file to download it, but I couldn't find it. I even Uninstall and reinstall the XCTU, still getting the error.

Please share your thoughts
Thanks
asked Oct 2, 2019 in RF Solutions and XBee by Ghazal New to the Community (0 points)

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2 Answers

0 votes
Hi,
I have the same issue : see my question

http://cms.digi.com/support/forum/71010/trouble-when-updating-the-radio-firmware-library-in-xctu-6-4

I do know of to fix this but you may find some firmwares here

ftp://ftp1.digi.com/support/firmware/

Thanks
answered Oct 3, 2019 by daskas New to the Community (4 points)
0 votes
Hi

it works fine tonight

Thank You
answered Oct 3, 2019 by daskas New to the Community (4 points)
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