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Windows 10 losts Edgeport on startup

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I have Edgeport/8 USB-Serial Converter connected to my Windows10 PC. After the latest Windows10 update, Windows losts Edgeport everytime on startup. When I open Edgeport Configuration Utility it says No devices were detected. I have to either unplug and plug USB cable or re-install Edgeport drivers. Also, sometimes only few ports appears on the list even if I press the refresh button. It has 8 COM ports but sometimes it shows only for example two of them. I think I have the latest Edgeport drivers v5.70.105?

asked Nov 15, 2019 in USB Serial by Jick New to the Community (0 points)

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1 Answer

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If this is still a problem? Please open a support case by sending an email to tech.support@digi.com
Please provide details on specific problem, product, and serial number
answered Dec 12, 2019 by ronk Seasoned Professional (206 points)