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Digi Connect ME - new batch is different

0 votes
We've just received a new batch of Digi Connect ME. And our usual upload procedure doesn't work.

We're using a console program called "netosprog.exe" to search out the devices. (That doesn't work.)
We're using the same program to upload the rom.bin. (That doesn't work.)
We're using FTP to upload the image.bin. (That doesn't work.)

We've found another program called "ConnectProg.exe" that can search out the new device. Fair enough. The password has also been changed from "Netsilicon" to "dbps". Fair enough.
The new "ConnectProg.exe" seems to be able to upload the rom.bin + image.bin. But the new firmware doesn't seem to be applied. (Nothing happens.)
If you try to upload it through new web page, it says "invalid image header".

Also when studying the module, it's called "-S" in front of the part number. Where our usual modules are called "-C". Meaning that it's a "plug-an-play" module and not a "NET+OS".

So, should we just ask for a refund and replace the "-S" modules with "-C" modules? Or has the "-C" modules become obsolete or something?
asked May 19, 2020 in NET+OS by illishar New to the Community (0 points)

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2 Answers

+1 vote
The -S are plugNPlay units, They have different software installed. If you are using NET+OS you need to get the -C units that are configurable. These units are still in production. The part number you will need is DC-ME4-01T-C, this is the one with 4MB.
You should exchange all units with -S.
answered May 19, 2020 by Campbell Veteran of the Digi Community (916 points)
+1 vote
Please contact your distributor for exchange or return
answered May 21, 2020 by LeonidM Veteran of the Digi Community (4,411 points)