dbps not factory default. Has long password from label. Can't change?

Question

Hey Guys,
I have a connectport 16 that does not have the dbps default password. It has 12 character password from the label that I would like to change but have not had any luck.
I set up "root" in users with the new password but still no luck.
Any suggestions?
Thanks,
John

Answer 1

John,
Please reset CPTS to the factory, login as 'root' or 'admin' as user and login using the password printed on a label.
You can change settings once you are connected

Mike S.

Digi Tech Support

Answer 2

Such issues are usually resolved by the site administrator. You can change the settings in the admin panel or contact technical support. I set up the data for the page https://pro-academic-writers.com/blog/how-to-write-research-methodology myself.