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AnywhereUSB Manager assign local name

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We are using our new AW24-G300 for presenting our Licensing Dongles to the appropriate License Servers.
We have many dongles that are detected with identical Vendor ID's and Product ID's.
When I assign a unique "local names" to multiple dongles that have the same Vendor/Product ID's, the most recent "local name" overrides the previously named dongles and makes them all the same.

Example of what we would like to see:
Dongle 01:
Vendor: SafeNet Inc.
Product: Sentinel HL
Local Name: License A
Vendor ID: 0x0529
Product ID: 0x0001
Address: 1501
Serial:

Dongle 02:
Vendor: MARX
Product: CRYPTO-BOX 2 USB
Local Name: License B
Vendor ID: 0x0D7A
Product ID: 0x0002
Address: 1502
Serial:


Dongle 03:
Vendor: AKS
Product: HASP HL 3.25
Local Name: License C
Vendor ID: 0x0529
Product ID: 0x0001
Address: 1503
Serial:

Example of what we ACTUALLY see:
Dongle 01:
Vendor: SafeNet Inc.
Product: Sentinel HL
Local Name: License C
Vendor ID: 0x0529
Product ID: 0x0001
Address: 1501
Serial:

Dongle 02:
Vendor: MARX
Product: CRYPTO-BOX 2 USB
Local Name: License B
Vendor ID: 0x0D7A
Product ID: 0x0002
Address: 1502
Serial:


Dongle 03:
Vendor: AKS
Product: HASP HL 3.25
Local Name: License C
Vendor ID: 0x0529
Product ID: 0x0001
Address: 1503
Serial:

We have ~175 different licensing services with ~62 physical dongles. We need to be able to distinguish which dongle listed in the "AnywhereUSB Manager" belongs to which product on the server.

Is this a bug? Design flaw/feature?
Any advice or fix would be most appreciated.

Regards,
Leon
asked Jun 5 in USB Serial by DTS-MDT New to the Community (2 points)

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1 Answer

+1 vote
This requires further investigation. Please open a case by sending an email to: tech.support@Digi.com
answered Jul 16 by ronk Seasoned Professional (198 points)
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