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DIGI WR21 is not connecting to internet using Bell Private static IP, but connects to private public IP!
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DIGI WR21 is not connecting to internet using Bell Private static IP, but connects to private public IP!
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We have multiple DIGI WR21 trying to connect them to Bell Private static IP using special APN but it does not connect.
if we use generic APN it does connect to Private Public IP though.
FW: 8.1.0.1
we have spent more than 3 days with no resolution.
What could be the issue?
wr21
asked
Jun 11, 2020
in
Digi Connect Cellular
by
rdorafshani
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1 Answer
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Hello, and Welcome to Dgi Forum,
I would recommend contacting your service provider and verify that account is set up correctly.
Also, open support case with Digi Tech Support if you need further troubleshooting
Mike S.
Digi Tech Support
answered
Jun 18, 2020
by
shatman
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