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AnywhereUSB 2 Plus not recognize certificate

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Hello Everyone

I have problem with connecting to my Anywhere USB after changing web certificate from Digi International Inc. to new one from our local CA (Windows CA).
I changed here: Device Configuration\Services\Web administration\SSL certificate.
After that AnywhereUSB Manager stopped connect to my hub returning information in log file:
2020-12-28 21:12:57 INFO :Using client cert C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\AnywhereUSB\awusb_client_cert.pem
2020-12-28 21:12:57 ERROR :SSL Server verification (passed in) error: (20) unable to get local issuer certificate
2020-12-28 21:12:57 INFO :SSL_connect error 1(-1) when connecting to AW02-003801.local.:18574, (null)

"unable to get local issuer certificate" - I thing it is the problem with public certificate of my CA or entire chain. How can I resolve this issue?
I updated certificate in AnywhereUSB Manager to my hub but no result.
asked Dec 30, 2020 in USB Serial by tardo New to the Community (0 points)

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1 Answer

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This issue can occur if, when installing the certificate in the "Web administration > SSL Certificate" or "AnywhereUSB > TLS identity certificate" field, you copied the private key and the hub certificate, but did not add the certificate of the CA itself.

answered Oct 11, 2021 by Aleksey.I.Maksimov New to the Community (7 points)