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ipsec vpn dns resolve

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i've made a ipsec tunnel from ex15w to a zywall 310
the tunnen open and rund fine, i can ping server at the otner end
but i can get dns to resolve the remote network

i'v even tried to force the client to use remote dns but nothing helps
asked Feb 4, 2021 in Digi Connect Cellular by Curtsen New to the Community (0 points)

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1 Answer

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Hi and welcome to Digi Forum.

In order to investigate this issue, some more details would be needed regarding how is the EX15 configured and the complete setup.

I would suggest you to send us an email to tech.support@digi.com in order for us to look at it. Please include a support report from the device when the issue occurs (https://www.digi.com/resources/documentation/digidocs/90002344/default.htm#os/support-download-report.htm?TocPath=Diagnostics%257C_____1).

Please also note, that if your company has a Base support level, the help we can offer on VPN troubleshooting is limited.
Please check here more details about Digi Support options: https://www.digi.com/support

Digi Tech Support
answered Mar 3, 2021 by annydigi Community Contributor (96 points)