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Anywhere Manager will not install even with admin privilege's

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I am trying to install Anywhere Manager for my AnywhereUSB 2 Plus devices as a service on a Windows VM with admin privileges. It starts but does not install. The installer ran for 14 hours with little status change. What is wrong with this product?
asked Apr 30 in Device Manager by alanebler New to the Community (0 points)

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2 Answers

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Which Windows Version is running?
Is your Windows up to date with latest updates?
Did you use the 32-bit or 64-bit installer?
Did you explicitly use right mouse "run as Windows administrator" when launching the installer?

Which installer binary did you download and are you using? Maybe check the MD5 or SHA256 code of your download according to the release notes.

Did you check the Windows installer logs and Windows event logs for further information?
answered May 6 by User143 Community Contributor (128 points)
edited May 11 by User143
0 votes
Does this KB article help?

https://www.digi.com/support/knowledge-base/anywhereusb-plus-troubleshooting-tip-anywhere-usb
answered May 28 by jeremym Veteran of the Digi Community (1,687 points)
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