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Update problem on WR21

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Digi TransPort WR21-L12B-DE1-SW
Huawei Technologies Co., Ltd.
ME909u-521 (12.636.12.01.00)

During firware update to 8.3.0.1 we lost connection and onsite reboot wont get it back working.
error message: _deferred :: deferred polling(target firmware 8.3.0.1 not running on router yet. it's running 6.1.3.5)

Is this a known issue. can it be fixed or do we need to factory reset them?
asked May 6, 2021 in Digi TransPort Cellular by martincc New to the Community (0 points)

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1 Answer

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You are using VERY old firmware and unsupported cellular module
Also, 909ME was not certified in NA
Try recovering with a Flashwriter. Otherwise we have replacement routers. Please contact your local Digi distributor
answered May 6, 2021 by shatman Community Contributor (111 points)
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