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Need Help in Cloud Device Connectivity

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Hello Everyone, I have question about creating connection about cloud device. My WR-21 is connected through VPN. Is it possible for it to connect to the Device Cloud (server: login.etherios.com)? If yes, Kindly help me out
Thanks in Advance
Regards: Saleena
Ref: http://dikshaappforpc.com/
asked Jul 7, 2021 in Etherlite by saleenajohn New to the Community (0 points)

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1 Answer

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The WR-21 simply needs connectivity on port 3199 to my.devicecloud.com (the current domain used in the latest firmware of the WR21).

Do not use the login.etherios.com as Digi sold the Etherios brand 6 years ago.

If you have an existing VPN, then you would need to have a route added to your network to access this domain/IP (currently 52.73.23.137). You could also do this via a proxy and Digi have a guide here:

https://ftp1.digi.com/support/documentation/QN52%20-%20DigiRemoteManager-WebProxy.pdf

Nicholas Wilson
Your IoT
https://www.YourIoT.com.au
answered Jul 8, 2021 by NicholasYourIoT Seasoned Professional (226 points)
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