We have installed on AWUSB FW version AnywhereUSB2-220.127.116.11.bin and then turn it off for about 2 months. When we turn it back on, noticed that the manager 40003045_Win64_10.1.23.171_H.exe couldn't connect to it. Then I went into via web-service with the static ip, saw the firmware version was not the same version that was installed. It reset to the factory.
We tried to re-flashed the AnywhereUSB2-18.104.22.168.bin, but manager still couldn't recognized.
I am appreciated for any hint to resolve it.