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connecting via IP

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I require some help for connecting via IP and tester. When positioning the IP , I have to set to detection ranges , meanwhile I face an issue a page shows up with the requirement of code word and username. If someone knows about it ,please let me know.

asked Sep 20 in RF Solutions and XBee by AriaChloe New to the Community (0 points)

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2 Answers

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What Digi products are you working with?
answered Sep 20 by mvut Veteran of the Digi Community (14,715 points)
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Have you contacted the support team via email or phone?
answered Sep 23 by noorsalma New to the Community (1 point)