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connecting via IP

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I require some help for connecting via IP and tester. When positioning the IP , I have to set to detection ranges , meanwhile I face an issue a page shows up with the requirement of code word and username. If someone knows about it ,please let me know. I am using Arduino Micro board for this project.

asked Sep 20 in RF Solutions and XBee by AriaChloe New to the Community (0 points)
edited 6 hours ago by AriaChloe

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2 Answers

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What Digi products are you working with?
answered Sep 20 by mvut Veteran of the Digi Community (14,807 points)
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Have you contacted the support team via email or phone?
answered Sep 23 by noorsalma New to the Community (1 point)