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DigiConnect 4 Console Access issue

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I need help to debug our configuration , I have a Digi Connect IT 4 and it's link to my cisco console port but when I try to connect in this console port , I have a :

Failed to open serial port
Session closed.

My Port 1 is configure like this :

Mode : Remote Access
Serial Setting : 9600 8 1 none none
asked Oct 26, 2021 in Console Servers by henrytheking New to the Community (1 point)

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