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Need help configuring PortServer TS H MEI access to NetScreen-5GT console.

0 votes
Hello,

PortServer TS H MEI dosen't work on any serial devices.
We are trying to connect to console of the NetScreen-5GT provides Firewall+VPN, using Console Management protocol.
The cat5 is connected to Port1 on front of PortServer and to a Console Adapter also added a male-male gender changer to accommodate the NetScreen-5GT.
We successfully able to SSH to PortServer IP address then 'connect 1' to Port1 with TeraTerm.
However, PortServer will respond continue with the following prompt:
### Login failed
login: login: password
password:
### Login failed織刻 pas
password:
### Login failed
login: passw
password:
### Login failed
login: pas
password:
### Login failed
login: login: login: ### Login failed
password:
### Login failed
login: login: ### Login failed
password:
}頬麿;1-#審=-'57繼'!1-#
色!1-#
色!1-#
色!1-#
申!繼=!
水詼頬睆1-#審=-'57繼'!1-#
申!
水觸!
水詼頬睆1-#審=-'57繼'!1-#
色!1-#
申繼=!
水詼頬睆1-#審=-'57繼'!1-#
色!1-#
申繼=!
水詼頬 睆1-#審=-'57繼'!1-#
真更洪g!1-#審=-'57繼=!
水 襭## Login failed


Our Testing environment:
Digi PortServer TS H MEI @model numbers:70001919
Serial Port Configuration:
Port Profile: Console Management
Serial Configuration: 9600 8N1
Port Security Settings: Allow network access to the serial device from all devices and networks
Advanced Serial Settings: default settings


Please offer a suggestion for a fix or recommend troubleshooting tasks.

Thank you.
asked Nov 4, 2021 in Console Servers by itsec New to the Community (0 points)

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