power supply anywhereUSB 2 Plus

Question

I bought a anywhere USB 2 Plus for 420 euro. Digi delivers this standard without a power supply. The device doesn't support POE. Power supply needed is 5 V max. 5 A, not something you have on the shell. What is DIGI thinking? In the box there is a card with the text.

"POWER SUPPLY REQUIREMENTS: This device may include a power supply. If a power supply is not in the box, this device shall be powered by a power supply with a Direct Plugin Class 2 output transformer rated 9-30 VDC, 1.5 A output."

If you do that, I think it is the fasted way to destroy the AnywhereUSB. Please Digi change this. If you want to frustrate the customer deliver your equipment like this.

Answer 1

Please contact Digi Support using the tech.support@digi.com email address about this.

Answer 2

It looks like you have two issues.

The first one is the 5V 5A requirements. Annoyingly, hidden in the manual is...

The Hub draws 5 Amp maximum when both USB ports are drawing 1.8 Amps each.

If you deduct 3.6 from 5 you get 1.4 which is what the AnywhereUSB 2 plus needs to run. From there you need at least 500ma for each USB so Digi recommend a 5VDC 3A psu.

These may be used instead of the recommended power supply kit if USB port charging is not required:

AC Power Supply: US plug to 5 VDC. 2.5 mm locking barrel plug (3 A max). Digi PN 76000934.
AC Power Supply: EU plug to 5 VDC. 2.5 mm locking barrel plug (3 A max). Digi PN 76000935.
AC Power Supply: Standard Temperature, Universal plugs (US, EU, UK, AU) to 5 VDC. 2.5 mm locking barrel plug (3 A max). Digi PN 76002021.

https://www.digi.com/resources/documentation/digidocs/90002383/default.htm#device/anywhereusbplus/content/reference/r_components_anywhereusb_2.htm

Secondly, the extra card is on Digi manufacturing so I guess tech support is your only path there


Nicholas Wilson
Your IoT
https://www.YourIoT.com.au