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XBee coordinator losing RF

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(I thought I had posted this question yesterday but I can't see it - my apologies if this becomes a duplicate.)
I have a XBee3 coordinator with the latest Zigbee firmware and an XBee3 end node (also latest Zigbee firmware). Both run Micropython programs with the end node connected to both an I2C set of sensors and a UART (for human readable text) from a sensor.
The sequence of events is:
- Coordinator starts and creates the network
- A little later the end node starts and joins the network (it spins on reading the AT command "AI" until it returns 0)
- The end node communicates with the coordinator (to get a 'pseudo-time' value)
- The end node gets samples and creates a binary packet that is 'transmits' to the coordinator
- The coordinator receives the packet and passes it to another MCU (via the USB/UART)
- The end node them uses the xbee sleep_now() function to sleep for 5 minutes with the minimal power usage (it will ultimately be battery/solar panel powered)
- the end node wakes and loops back to get the next samples

The problem is that I get about 2 or 3 samples sent to the coordinator but then the end nodes stalls because the 'transmit' function receives ENOCONN error. To try to reconnect to the network it again loops until the AT command 'AI" returns 0 but this doesn't happen.

I've tried adding another properly configured end node but it can't find a network to joins.

My questions are:
- what is the correct way to ensure that the coordinator keeps the network running
- what is the correct way for the coordinator/end node to recover from a lost network connection

AS this is my first question, I'm not sure what other information is required but I'm happy to provide whatever is asked for.
asked Nov 14 in XBee3 ZigBee by AussieSusan New to the Community (2 points)

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4 Answers

0 votes

I think this is more complex than something that can be addressed in the Forum. Please reach out to Digi Support by sending an email to tech.support@digi.com
answered Nov 14 by mvut Veteran of the Digi Community (15,515 points)
0 votes
Thanks @mvut. I've sent the question to the tech support email.
If possible I'll post the answer here for others.
answered Nov 15 by AussieSusan New to the Community (2 points)
0 votes
Hi, I am also facing the same issue with signaturedetailers.
answered Nov 16 by mrsiddle New to the Community (6 points)
edited 6 days ago by mrsiddle
Mrsiddle, You should do the same thing. That is, submit a Tech Support case.
0 votes
I have heard back from Tech Support:
- the end device was sleeping (via Micropython) for 5 minutes and timing out at the coordinator end - therefore increase the coordinators SP and SN parameters. I have now set these to their maximum values
- the device joining window was also timing out and to set the coordinators NJ parameter to FF to disable the join window limitation.
These seem to be working for me (although they have uncovered another problem but that is not related to this.)
answered 5 days ago by AussieSusan New to the Community (2 points)