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Unable to open COM port

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I have a XBee-PRO-PKG U connected to a Windows 7 virtual machine running on a Mac and an XBee Pro module as the remote device (with a loopback jumper on the main In and Out ports.

When I initially start X-CTU the Modem responds fine, i can read the parameters and write them as well. But when I do a range check it returns a message "Could not open COM port"

Is this a problem with the hardware/software or is it an issue with running everything through a virtual machine?
asked Nov 1, 2012 in XCTU by jdogjennings New to the Community (0 points)

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2 Answers

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I think its either the virtual modem error or there may be some error in ur hardware .... its not the software one .... first of all try it on real com port dont use usb to serial cable and then check ur hardware the output u r giving to the xbee ....
answered Nov 6, 2012 by xainnasir New to the Community (3 points)
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Is it true that you were trying to get the XTend modems to connect using a USB to serial connector at one end? If so, did you find a way to resolve the issue? I am facing the same problem and any inputs will be very helpful.

answered Mar 7, 2013 by Ninad New to the Community (2 points)