Support / Knowledge Base / Resending Alerts in the Cold Chain Web (Honeycomb).

Resending Alerts in the Cold Chain Web (Honeycomb).

Alerts can be configured to be sent and resent on a timed basis should that particular sensor remain outside of the temperature band range it has been set/configured for.  By default an alert is sent at the 61st minute of a sensor being out of the set temperature band/range set for that sensor.  For Example:
  • Resend the alert every 30 minutes if the sensor remains out of the set/configured temperature band/range.  This would be the 91st consecutive minute out of range
  • Resend the alert every 60 minutes if the sensor remains out of the set/configured temperature band/range.  This would be the 121st consecutive minute out of range
  • Do not resend the alert.  Example:  Send the alert only one time regardless of whether the sensor remains out of the set/configured temperature band/range
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Last updated: Aug 08, 2017

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