Using a Service Account to Run AnywhereUSB Manager in Service Mode

This article explains how to update a Windows service after changing the password of a user‑created service account used by Digi AnywhereUSB Manager.

Prerequisites

• Administrative access to the Windows server
• Knowledge of the service account credentials
• Digi AnywhereUSB Manager already installed

Issue/Question

After changing the password of the service account used to install and troubleshoot Digi AnywhereUSB Manager, do you need to update the new password anywhere to ensure the software continues functioning correctly?

Solution

Yes. When the service account password is changed, Windows services that run under that account will continue attempting to authenticate with the old password. To prevent service failures or connection issues, you must update the credentials in the Windows Services console for the AnywhereUSB Manager service and then restart the service.

Updating the Service Account Password for AnywhereUSB Manager

This procedure describes how to update the stored credentials for the service account used by Digi AnywhereUSB Manager.

1. Open the Windows Services Console

• Press Win + R, type services.msc, and press Enter.

2. Locate the AnywhereUSB Manager Service

• Scroll through the list and find AnywhereUSB Manager (or the specific service name used in your environment).

3. Open Service Properties

• Right‑click the service and select Properties.
• Navigate to the Log On tab.

4. Update the Service Account Credentials

• Select This account if not already selected.
• Enter the service account username and the new password.
• Confirm the password.

5. Apply Changes and Restart the Service

• Click OK.
• When prompted to grant “Log on as a service” rights, confirm.
• Right‑click the service again and select Restart.

Important Notes

• Ensure the service account password is set to not expire, unless your security policy requires otherwise.
• If the service account is used by multiple services or scheduled tasks, update the credentials in all locations.
• Failure to update the password will cause the service to fail authentication and may prevent USB device connections.