Knowledge Base

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The Digi Connect Tank @will only work with the Digi Remote Manager cloud solution (formally called Digi Device Cloud). @3rd party device clouds won't work with the Connect Tank. https://www.digi.com/support/knowledge-base/digi-connect-tank-needs-the-digi-remote-manager Jul 06, 2017
Here is where you can find the newest CT part numbers:http://www.digi.com/products/xbee-rf-solutions/gateways/digi-connect-tank#partnumbers https://www.digi.com/support/knowledge-base/part-numbers-for-connect-tank Jul 06, 2017
Prerequisites@1)@ TeraTerm must be installed on the PC before starting.@ Other terminal emulators that support YMODEM file transfers may be compatible, but will not be covered in this article.@2) @... https://www.digi.com/support/knowledge-base/using-ymodem-to-update-firmware-on-the-digi-connec Jul 06, 2017
The Connect Tank comes with a built-in sensor and the programming to send information from the sensor to Device Cloud. @It has a cellular and GPS antenna built-in. @It can be configured to send ala... https://www.digi.com/support/knowledge-base/i-want-to-know-what-is-included-with-the-connect-t Jul 06, 2017
The 'ser' variable, under Data Streams in Device Cloud, stands for Sensor State Error.@@This variable can have@two states:0 — sensor error1 — no errorSo what would cause it to go to 0?The 'ser' dat... https://www.digi.com/support/knowledge-base/what-would-cause-the-sensor-error-state-ser-to-go Jul 06, 2017
This article explains how to add your Digi device to the Digi Device Cloud.@This article assumes that you have already set up your device to connect to the Device Cloud and that you have a Device C... https://www.digi.com/support/knowledge-base/adding-a-digi-device-to-the-digi-device-cloud-plat Jul 06, 2017
Make sure to set the proper UTC time. Please see the Digi Connect Tank manual:http://ftp1.digi.com/support/documentation/90001469.htm https://www.digi.com/support/knowledge-base/connect-tank-timestamp-is-showing-x-number-of-hour Jul 06, 2017
Due to the long sleep times and short awake times, this can occur. You can force it to update by refreshing the cellular settings section:Remote Manager login -@ devices -@ (double click on Connec... https://www.digi.com/support/knowledge-base/update-time-field-in-digi-remote-manager-doesn-t-u Jul 06, 2017
Setting up a Connect Tank This is an internal document only. However, most of the information can be shared with the customer. Please use discretion when sharing this information, especially unde... https://www.digi.com/support/knowledge-base/setting-up-a-connect-tank Jul 06, 2017