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Question:For full reliability, what is the maximum input voltage for the Digi One RealPort?Answer:Power requirements can be found in the product profile:http://www.digi.com/pdf/prd_ds_digionereal.p... https://www.digi.com/support/knowledge-base/digi-one-realport-voltage-requirements Jul 06, 2017
No Link light LEDon the Digi One RealPort IASymptom: Link light not on when the ethernet cable is plugged into the Digi One RealPort IA. Solution:The Link LED remains dark as long as the unit has ... https://www.digi.com/support/knowledge-base/no-link-light-led-on-the-digi-one-realport-ia Jul 06, 2017
There are several ways to determine the firmware version on the Digi One IA RealPort and the Digi One RealPort. From a web browser:Log into the Digi One via the web interface.The firmware version ... https://www.digi.com/support/knowledge-base/how-to-determine-the-firmware-version-level-for-di Jul 06, 2017
The simple answer is anything from 16-20 AWG should be fine.@ The smaller the number, the larger the wire and more current capacity.@ 16 is about the largest that will fit into the terminal.@ The m... https://www.digi.com/support/knowledge-base/what-gage-wire-is-used-for-the-power-input-of-digi Jul 06, 2017
If you are using the RealPort driver on your host server. Make sure the device setting on the Digi One/PortServer unit is set to prn. This can be checked by telnetting to the unit and logging in... https://www.digi.com/support/knowledge-base/digi-one-portserver-units-log-off-users-randomly-o Jul 06, 2017
Review the port settings. Telnet to the IP address of the unit and login as root:#@ set port ra=* Any port that is going to have a RealPort device attached, should have:dev - Needs to be set... https://www.digi.com/support/knowledge-base/troubleshooting-port-connectivity-issues-and-resou Jul 06, 2017
NOTE: This example was setup using a Schneider Compact 265 running Kepware KepServerEX 4.71.201 -U and Kepware OPC Quick Client 4.30.74 -U.@ Therefore the application section may not apply to you, ... https://www.digi.com/support/knowledge-base/setting-up-the-digi-one-ia-realport-as-a-modbus-se Jul 06, 2017
Native Modem ConfigurationModem Configuration requires familiarity with the specific modem being used. While the following procedure is sufficient for most cases, it may be necessary to take additi... https://www.digi.com/support/knowledge-base/how-to-configure-modems-with-digi-portserver-and-d Jul 06, 2017
1. Is the equipment set up properly?A.@ If power is detected on the Digi One IA/IAP Device, you should see a green power LED on the front LED panel. @@@@@@@@@ @ Please Note: The power supply used o... https://www.digi.com/support/knowledge-base/digi-one-ia-iap-device-server-troubleshooting Jul 06, 2017
Device Does Not Boot UpReset the Digi Device/Terminal Server back to factory defaults and try again.@ All of the devices have a reset button.@ You will need to power cycle the Digi Device/Terminal ... https://www.digi.com/support/knowledge-base/portserver-ts-and-digi-one-sp-ia-p-troubleshooting Jul 06, 2017
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