COVID-19 Digi Technical Support Response x

Knowledge Base

What would you like to know?

The Digi XBee Gateway has internal cellular and ZigBee antennas. It is not possible to connect an external one. https://www.digi.com/support/knowledge-base/connecting-an-antenna-to-the-xbee-gateway Jul 06, 2017
HOW TO: Change a ConnectPort X2e Smart Energy Coordinator Gateway to a Router Gateway and Vice VersaWith the ConnectPort X2e Smart Energy gateways, the role of these gateways can be changed by issu... https://www.digi.com/support/knowledge-base/how-to-change-a-connectport-x2e-smart-energy-coord Jul 06, 2017
Example: XBee Gateway with Sensor Device, Cloud Reporting and Notification ConfigurationXBee Gateway Setup/Configuration:Unpack the XBee Gateway device and connect it to Ethernet and Power: ... https://www.digi.com/support/knowledge-base/how-to-xbee-gateway-sensor-device-cloud-reporting Jul 06, 2017
The two most common RF radios that are available from Digi are the 802.15.4 and ZB. The 802.15.4 and ZB modules are quite similar, but selection of a module should be based upon application specifi... https://www.digi.com/support/knowledge-base/the-major-differences-in-the-xbee-series-1-vs-the Jul 06, 2017
Digi International Security NoticeTransport Key sent @In the Clear@October 9, 2019@OverviewThe purpose of this notice is to inform our customers of a security vulnerability regarding a potential in... https://www.digi.com/support/knowledge-base/xbee-zigbee-keys-can-be-sent-in-the-clear Nov 25, 2019
HOW TO: Force a Digi Smart Energy Routing Gateway to Leave the Network There are cases where the Digi Smart Energy routing gateway needs to be re-provisioned to a Smart Energy coordinator, such ... https://www.digi.com/support/knowledge-base/how-to-force-a-digi-smart-energy-routing-gateway-t Jul 06, 2017
Use periodic sampling, set IR on the end devices to some non zero value and provide the destination address on the end nodes as SH and SL of the Coordinator(ConnectPort X4 gateway).Only devices run... https://www.digi.com/support/knowledge-base/how-to-get-io-samples-at-regular-interval-from-end Jul 06, 2017
Introduction:The ConnectPort Smart Energy Gateways (CP-X2 SE, CP-X2e SE, CP-X4 SE IA) and the ERT/Ethernet Gateway all use a python application called the Smart Energy Framework (aka SEF or SE Fram... https://www.digi.com/support/knowledge-base/how-to-run-smart-energy-framework-rpc-commands-fro Jul 06, 2017
To enable the Bluetooth communication on your wider Digi XBee network you would need to send remote AT command frames to set the BT (Bluetooth Enable) parameter. You can then send the Salt and Ver... https://www.digi.com/support/knowledge-base/enabling-bluetooth-functionality-on-a-remote-netwo Jan 08, 2020
Overview ZigBee for S2C firmware includes support to update module firmware over-the-air. This feature allows a single device to update firmware on all other devices in the network. Over-the-air u... https://www.digi.com/support/knowledge-base/zigbee-ota-firmware-update-information Feb 03, 2020