Knowledge Base

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If attempting to communicate with a water, gas or electric meter, confirm that you have a supported ERT module configured for bubble-up mode on your meter: If you are not certain whether you hav... https://www.digi.com/support/knowledge-base/which-ert-meters-are-compatible-with-my-digi-ert-e Jul 06, 2017
What is the maximum working distance between an ERT enabled Meter and Digi ERT Ethernet Gateways and ERT Smart Energy Bridges?The maximum ERT signal range is@200 feet away if it is line of site.... https://www.digi.com/support/knowledge-base/what-is-the-maximum-working-distance-between-an-er Jul 06, 2017
Cause: This is an indication that your Digi ERT-reader (ERT/Ethernet Gateway, or an ERT/Smart Energy Bridge added to a Smart Energy Coordinator) is not receiving a reading from the ERT Meter you@ve... https://www.digi.com/support/knowledge-base/a-value-of-281474976710655-is-shown-as-a-reading-f Jul 06, 2017
Introduction:The ConnectPort Smart Energy Gateways (CP-X2 SE, CP-X2e SE, CP-X4 SE IA) and the ERT/Ethernet Gateway all use a python application called the Smart Energy Framework (aka SEF or SE Fram... https://www.digi.com/support/knowledge-base/how-to-run-smart-energy-framework-rpc-commands-fro Jul 06, 2017