Remote Manager interface

Remote Manager is a software-as-a-service that empowers IT, network operations and customer support organizations to conquer the challenges of managing the vast array of equipment in their device networks. As a network grows, the complexity of effectively managing the network assets grows exponentially.

When XBee Gateway powers up, the device automatically connects to Remote Manager. Remote Manager provides the capabilities you need to manage a dynamic device network, including:

• Centralized control over large numbers of devices
• Reducing service complexity
• Maintaining high levels of security
• Configuring and decommissioning of equipment
• Adding functionality to device networks

In addition, you can use the Remote Manager Web Services (API) to provide seamless integration from Digi gateways into customer back-office applications. You can access these Web Services via the API Explorer tab of the Documentation tab of the Remote Manager interface. See Digi Remote Manager Programmer Guide for more information.

Some things to note about using Remote Manager:

• You must register devices on Remote Manager before you can access them from Remote Manager.
• To minimize network traffic, Remote Manager uses caching. As a result, device settings can be out-of-sync between the device and the settings viewed on the Remote Manager console.
• You can refresh device information on demand when the device is connected. The device information refreshes automatically when a device connects.

For more information about configuring settings from Remote Manager, see Configure settings from Remote Manager.

For more information on Remote Manager as a remote device network management solution, see these resources:

• Digi Remote Manager User Guide
• Digi Remote Manager Programmer Guide
• Remote Manager tutorials and other documents available on the Digi Remote Manager product page

Note To serve our customers most effectively, Digi International Inc. is consolidating its cloud services, Digi Device Cloud and Digi Remote Manager®, under the Remote Manager name. This phased process does not affect device functionality or the functionality of the web services and other features. However, you will find instances of both Device Cloud and Digi Remote Manager in some documentation, firmware, and user interfaces.