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Digi Remote Manager®

Manage and Control Devices from a Central, Secure Platform

 
  • Automate updates and keep your deployed assets in compliance
  • Monitor the status and location of remote devices to improve asset management 
  • Access data from edge devices that were previously out of reach
  • Monitor network and device health with bi-directional communications
  • Integrate device data through open APIs to gain deeper insights
  • Receive reports and immediate alerts on data conditions
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Meet Service Level Commitments

When it comes to the Internet of Things, only the most reliable communication connections will do. With Digi Remote Manager, you can visually monitor, update and maintain the performance requirements you depend on most, with reports on the following key parameters:

  • Cellular connection history
  • 3G/4G LTE signal quality
  • Packet delivery
  • Latency
  • Cellular data sent and received
  • CPU and memory utilization
  • Network interface throughput
  • Level 1 PCI-DSS validation

Stay compliant with Payment Card Industry (PCI DSS) standards

Digi has taken an industry-leading position concerning the adoption of stringent PCI DSS standards and other relevant security frameworks such as HIPAA and NIST. Digi Remote Manager has been used in PCI compliant networks and maintains a certified ROC (Report on Compliance) from a PCI-DSS QSA. Digi Remote Manager finds and fixes inappropriate or inaccurate configurations before they can be exploited. It lets you define a device profile and assign it to all devices in a group, to monitor and auto-remediate any variances.

Keep devices up and running

Many things can go wrong when operating a network of distributed M2M routers; Digi Remote Manager lets you diagnose and fix remote devices without ever sending a technician to the site. This helps your most critical applications gain greater reliability and up-time…minus the expensive site visits.

Perform remote two-way communication with non-Digi devices

Connect any device, including non-Digi hardware, to the cloud with Digi Cloud Connector. Available for Android, Java SE/ME, Embedded and Kinetis devices, a family of connectors simplifies the process of managing dynamic device infrastructures, making it easy to deploy devices and applications.

Integrate device data into a third-party system

Use the open APIs of the Digi Remote Manager platform to push device data into any third-party application, or to build a custom M2M application.

Keep your data safe, sound, secure

Security for cloud services is a rapidly changing paradigm and Digi is committed to providing security controls that meet or exceed all industry standards. In conjunction with the Cloud Security Alliance, of which Digi is a corporate member, our cloud security team is active and visible in the data security space. They hold certifications such as CISSP, RHCE, CCNP, MCSE, the EC-COUNCIL Certified Security Analyst (CSA) and Certified Ethical Hacker (CEH), as well as ISO27002 Certified Lead Implementer certifications.

Certifications 

Digi maintains its own ISO27001 certified security program for Remote Manager software, and our systems are often located in certified SSAE-16 (old SAS-70 Type II ) and ISO27001 facilities. Digi industry-leading practices are recognized by the security community as well, as evidence by membership in the Center for Internet Security (CIS) and SkyHigh’s independent rating of the highest level, Enterprise Ready, for Digi Remote Manager.

PCI-DSS compliance 

As a key component in a PCI-DSS certified solution, Digi Remote Manager can simplify your certification and ongoing compliance. Digi maintains a certified ROC (Report on Compliance) from a PCI-DSS QSA, greatly simplifying the certification process for your solution by allowing you to focus on your application and payment terminal components at the edge. Digi has already certified everything in between.

NERC/CIP compliance

Digi Remote Manager helps you meet security compliance targets by providing the following security functions to your field devices: centralized device patching, capacity planning, centralized logging, compliance scanning, compliance reporting, change control, backup/disaster recovery, intrusion detection and asset management.

HIPAA compliance

Digi Remote Manager is a key component of HIPAA-compliant solutions. To meet HIPAA compliance, we recommend Digi Remote Manager as a data conduit for health information. Since it does not process health information, customers looking to implement a HIPAA solution do not need a Business Associate agreement signed, provided that they encrypt the data while it is passed through Digi Remote Manager.

Digi Remote Manager Walkthrough

Learn how Digi Remote Manager can help you simplify the management of all your IoT devices.


Optimized for Digi hardware:

  • Meet service level commitments
  • Stay compliant with payment card standards
  • Keep devices up and running
  • Complement your network management tools

Ideal for:

  • Network operations
  • System administrators
  • Network engineering
  • Network administrators

Digi Remote Manager features:

  • Register and group devices
  • Edit device configurations
  • Manage device's local file system
  • Device Health Dashboard
  • Device Profile Manager
  • Update device firmware in bulk
  • Remotely control devices
  • Assign security profiles (IP rules)
  • Up to 120 SMS per device per month
  • Device management and device health APIs
  • Automate tasks
  • Alarms
  • Push monitors
  • Set email notification rules
  • Carrier Subscription Management

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