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Digi Remote Manager

The command center of your
intelligent network

Configuration Manager
Digi Remote Manager includes a powerful feature – Configuration Manager – that serves multiple purposes in mission critical applications. You can quickly group any number of devices and apply the same configuration to all of them for rapid deployment. And it enables you to make individual or group configuration changes after installation, and still manage those specialized configurations in groups. Configuration Manager also monitors your deployed devices for unintended or unauthorized configuration changes and remediates them, as an additional layer of device security.
Scheduled Automation
Digi Remote Manager simplifies network management. You can schedule tasks to manage and update one or more device groups, as needed, with one-time or regularly occurring tasks. Perform system tests, ping devices, send file downloads or push out security patches and firmware updates at specified times or upon specified conditions. Set up tasks to check health metrics across your device network, launch business processes or issue reports. Use this powerful feature to set up management of tedious tasks that do not require human intervention or that would be challenging and time consuming to perform across your entire network.
Instant Alerting
Set alerts for a wide range of events and conditions, as needed for your application. These can include temperature sensor readings, tank level monitoring and other sensor readings for changing conditions. You can also set device monitoring alerts. For example, if a device is scheduled to wake up at scheduled times to perform a specific function, you can schedule alerts to be sent to your Digi Remote Manager dashboard or mobile device in the event that the device does not wake as scheduled.
Open Integration
Digi Remote Manager integrates with virtually any cloud and analytics platform, making deployment and management of IoT networks and devices faster and easier. Digi RM also includes a robust set of APIs for integration with your business enterprise applications. Use the pre-configured APIs to access, connect and analyze data collected from devices — with no development required. Cloud connectors integrate device data with industry-leading, third-party analytics and visualization dashboard applications. For custom integrations, utilize the rich web service API.
Edge Intelligence
Digi Remote Manager lets you track and manage devices at the edge of the network and program those devices with edge computing functionality. Employing an edge compute strategy can help to improve network load by moving some of the data processing to edge devices. With Digi Remote Manager, you can use Python to program the desired edge functionality and then rapidly deploy firmware updates to all devices in a selected group.
TrustFence Security
Digi Remote Manager integrates with Digi TrustFence®, a sophisticated security framework that supports a “defense in depth” strategy for businesses deploying networks of connected devices. Digi TrustFence enables you to quickly add device security, device identity, and data privacy capabilities to your application or product design using Digi devices.
 

Configure, Deploy and Manage Remote Assets Securely

 
  • Industry-leading cloud and edge tools for rapid device deployment, and easier asset management
  • Automate mass firmware and software updates to enhance functionality, stay in compliance and scale your deployment
  • Access data from edge devices that were previously out of reach
  • Integrate device data through open APIs to gain deeper insights and control with third-party applications
  • Monitor network, device and asset performance and security with bi-directional communications
  • Receive real-time alerts and detailed reports on network health and device conditions
Digi RM Login90 DAY FREE TRIAL

What Is IoT Device Monitoring?

IoT device monitoring lets businesses keep watch on vast numbers of deployed IoT devices and billions of data points for two purposes: to gain actionable insights from those devices and processes, and to ensure the devices are functioning properly. With IoT monitoring, organizations can scale their IoT deployments with the assurance that they can track every device, monitor performance, get notification of security vulnerabilities, gain insights whenever needed, and perform predictive maintenance across their entire deployment.

IoT Device Management That Works for You

IoT device management is not just a nice idea. It’s mission critical. Today’s connected devices are smarter, more feature rich and edge-compute capable. They are the eyes, ears and communications supporting your application.Digi Remote Manager You need a remote device management solution that integrates fully with your network infrastructure to automate processes, keep tabs on activity across your living network, and give you command over those devices in groups and individually for updates, patches, security and troubleshooting.

Digi Remote Manager® (Digi RM) is the technology platform that brings networks to the next level, allowing networks – and the people who manage them – to work smarter. It transforms a multitude of dispersed IoT devices into a dynamic, intelligent network. Now you can easily activate, monitor and diagnose hundreds or even thousands of mission-critical devices from a single point of command. Edit configurations, update firmware, schedule and automate tasks — all from your desktop, tablet or phone.

You can also easily extend your network at scale with bi-directional, open integration and add intelligence to the edge with custom code, APIs and Python scripts. All the while, software-defined security diligently safeguards your entire Digi ecosystem. What’s more, Digi Remote Manager delivers all of the above with a lower first cost and subscription cost than other industry options.

Most importantly, you can relax knowing that Digi Remote Manager will automatically monitor and remediate your network's device security. Your network never sleeps. But you can.

Take Command.

Your Network. Your Way.

Take Command. Your Network. Your Way.

Manage Your Network Your Way

Remote device management: network-wide updates, data insights and control. Digi Remote Manager delivers centralized visibility and automates processes at your command, with actionable 24/7 remote monitoring.

Automated Network Monitoring
Automated Network Monitoring

To keep tabs on dozens, hundreds or thousands of active connected devices requires network monitoring software. Human eyes can't keep up. With Digi RM remote monitoring tools, you're in command. As your IoT device management platform, Digi RM watches your network for disruptions and intrusions, and lets you know when you need to take action. Set alerts for important conditions. Get reports on network performance. Check on any device, anywhere, anytime.

Configuration Management
Configuration Management

Digi Remote Manager has what other IoT device management platforms don't: the ability to configure all of your devices at once, make individual configuration changes, and still manage those specialized configurations in groups. Create group and individual configurations. Deploy rapidly and accurately. Let Digi RM monitor device security.

Firmware Updates
Firmware Updates

Today's IoT devices are smarter, more feature rich, and have more tasks to perform at the edge. And they are not static. You may need to update firmware to enhance functionality, download custom scripts, keep your devices in compliance with corporate security policies, or deploy patches for threats to IoT security. Digi Remote Manager puts the network management tools in your hands to deploy firmware updates or send files to your devices in minutes, even if you have a network of many thousands of devices. Manage your dynamic network with a few clicks. Keep your devices secure.

Edge Computing
Detection and Troubleshooting

Digi RM is always on, even during your network manager’s off hours. As your network monitoring solution, Digi RM lets you know when issues arise, sending alerts and delivering reports so your team can rest easy. At any time, they can gain the insights needed on the health of the entire network or individual devices and remotely troubleshoot, test and reboot devices as needed. Put network monitoring tools to work for you, so you can work smarter.

Great Organizations Use Digi Remote Manager

ElectriCities of NC

Edge Computing

Leverage the power of edge computing to control your network performance using Digi RM to load and manage Python scripts on your Digi devices. Quickly and easily integrate Digi RM with third-party cloud services such as Microsoft Azure, AWS and the Google Cloud Platform. Digi RM can act as facilitator between edge devices such as cellular radios, gateways and routers and many different third-party services. It can then simplify the ability to get your data where you want it to go. Add edge intelligence. Reduce latency and enhance your network efficiency.

FIND OUT HOW
Reliability

Reliability

Long live your network

Resiliency

  • Network monitoring tools and alerts
  • Console terminal for out-of-band management of edge devices
  • Superior availability, operating to 99.9% or greater
  • Hosted in a commercial-grade SAS 70-certified environment

Extensibility

Revive an existing network or assimilate individual devices with bi-directional, open integration capabilities.

Productivity

Productivity

Do more with less effort

Grouping

Remotely configure groups in multiple ways to best suit your needs.​

Scheduling

Schedule tasks on a single device or on a group of devices.

Automation

IoT device monitoring, alerts and device updates.

Usability

Customizable dashboard widgets with dark mode.

Insights

Insight

Know your network

Reports

Pre-built reports provide the data you need most.

Location Services

Track and map your devices’ location data and GPS coordinates.

Visibility / Analytics

Set alerts to maximize device uptime.

Real-Time Diagnostics

Facilitate maintenance and troubleshooting.​

Data Management

Generate new revenue opportunities via predictive insights.​

Network Resiliency: Tools for Troubleshooting

Managing your device network is one thing when the network is up, but requires an out-of-band (OOB) management strategy in the event of network disruptions. Digi Remote Manager lets you remotely and securely access devices OOB, via console access. Network administrators have serial connection access through a combination of Digi RM's business-level service and cellular products running the Digi Accelerated Linux (DAL) operating system.

  • Provides central access to remote devices, even when they are offline
  • Enables secure out-of-band management via a serial connection
  • Dynamic SIM cards automatically disallow incoming IP traffic, by design
  • Communications through the console to Digi hardware passes through a pre-configured, device-initiated tunnel using TLS 1.2 encryption
Overcome Network Outages

Security Monitoring

Always on guard, software-defined protection safeguards a secure network and alerts you if key settings go astray. Digi RM’s Configuration Manager monitors device configurations across the network and includes settings so Digi RM can automatically remediate any changes. And with Digi TrustFence®, Digi RM enabled networks are protected at the highest levels. Download the TrustFence security brief
HIPAA & NERC/CIP Compliance

HIPAA & NERC CIP Compliance

Digi RM is a key component of HIPAA-compliant solutions. To meet HIPAA compliance, we recommend Digi RM as a data conduit for health information. Since it does not process health information, customers looking to implement a HIPAA solution do not need a Business Associate agreement signed, provided that they encrypt the data while it is passed through Digi RM. Download the connected health brief
Digi RM Mobile App
 

Digi Remote Manager Mobile App

Now it’s even easier for users to register their devices via a QR Code with the DRM 3.0 mobile app. Once a device is registered into a customer account, custom configurations can be automatically downloaded using the profile management feature. View the overall health of your network as well as individual devices status using the new DRM 3.0 mobile app.

Google Play App Store
 

The Right Fit for You and Your Network

Our SaaS pricing provides you with the level of benefits and options
that meets your needs

Standard

 

  • View and group device inventory
  • Update individual device settings
  • Update individual device firmware
  • Update device firmware in bulk
  • Device health metrics
  • Alarms
  • Mapping
  • File system access
  • SMS remote commands/out-of-band management

Premier

Includes Standard Features +

  • Custom configuration and installation support
  • Configuration Manager
  • Automatically manage device security compliance
  • SMS/UDP
  • Carrier integration
  • On-demand reports
  • Scheduled operations
  • Subaccounts
  • Web service APIs
  • Data streams

Ramping up Your Secure Work-from-Home Infrastructure

How are you and your IT team handling the trend toward a remote and mobile workforce? Digi can help ensure that all connectivity to your corporate network is reliable and secure.
Feature Description Digi RM
Standard
Digi RM
Premier
View and Group Device Inventory Add devices to a group to logically organize and manage them.
Update Individual Device Settings Configure an individual device by using the built-in configuration interface or loading configuration files.
Update Device Settings in Bulk Multi-select devices in the list and load configuration files onto them. This is a basic configuration method, not as powerful as scheduled operations or Configuration Manager.
Custom Configuration and Installation Support Automatically load a configuration and firmware onto a device when it first connects to Digi Remote Manager® (Digi RM).  
Configuration Manager A very powerful feature that can create a snapshot of a unit’s configuration, firmware and file system contents, then propagate it to other units for the purpose of rolling out a configuration or firmware change and managing security compliance.  
Update Individual Device Firmware Click on a device in a list and upgrade the firmware.
Update Device Firmware in Bulk Multi-select devices in the list and load firmware onto them.
Device Health Metrics Devices can push their “health metrics” to Digi RM which can then be used to trigger alarms and show status on a global dashboard, and can be viewed in detail on a device’s dashboard to aid troubleshooting.
Alarms Configure alarms to trigger based on health metrics, connection status, data usage, configuration status and other factors.
Mapping See the location of your devices in real time in the Devices page in Digi RM.
File System Access Use the File Management page in Digi RM to access and load files onto your devices.
SMS Remote Commands/Out-of-band Management Supports sending and receiving SMS messages between Digi RM and a Digi RM-registered device.
Automatically Manage Device Security Compliance Use the Configuration Manager feature to ensure that the configuration, firmware and files loaded onto a device remain compliant with the “gold standard.” Configuration Manager can be configured to create an alarm and/or correct noncompliance if a device is found not to be compliant. This important security feature prevents outside tampering.  
SM/UDP The SM/UDP (Short Message/User Datagram Protocol) feature allows devices to leverage the very small data footprint of Digi RM SM protocol over UDP.  
Carrier Integration Utilize information from cellular carriers to facilitate SIM provisioning, SIM activation/deactivation, data usage reporting and alerting (from carrier rather than device perspective).  
On-Demand Reports Create PDF reports containing health metrics and other data.  
Scheduled Operations A very powerful mechanism to schedule complex tasks to be carried out on devices or groups of devices — immediately, at a specific time and date, or on a recurring basis.  
Subaccounts Create subaccounts that can be managed from the parent account. Subaccounts allow the parent account owner to restrict which device sub-accounts users can access.  
Web Service Apis Link programmatically to Digi RM using RESTful web service APIs. This facilitates the ability to send data from Digi RM (or devices connected to Digi RM) to third-party systems such as AWS or Azure, and connect Digi RM to a customer’s own CRM or management platforms.  
Data Streams Allows you to store time-series data in Digi RM that can be retrieved later by an external application using web services.  
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Software

Digi Remote Manager Implementation Services

Remote Management of Your IoT Deployment

Digi Remote Manager (Digi RM) gives you the ability to monitor and manage your devices instantaneously from wherever you are in the world. With Digi RM you have access to complete customization of devices and user interfaces, secure and optimized data management at every step, and quick and easy system firmware updates – no matter how vast or geographically dispersed your deployment may be.

Digi Wireless Design Services (WDS) can help you set up or customize Digi RM in a seamless and hassle-free way that works from the moment you first log in. Digi WDS has experience with Digi RM integration for:

  • Digi networking and embedded products (XBee, ConnectCore)
  • Non-Digi systems (Linux, Android, Windows 10, bare metal)
  • Multiple programming languages (C, C#, Java, Python)
  • Retrofitting existing products for remote management
  • Proprietary product design

Whether you are launching a brand new design, starting with a Digi SOM or networking product, or retrofitting your existing system into Digi Remote Manager, Digi WDS has the right services for you.

We're fast. We've been working with Digi RM for years.

We're flexible. We can adjust to any and all specific requirements your product presents.

We're here to help you succeed.  We deliver a solid device management solution and faster time-to-market.

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