Support Services

Digi Enterprise Support

Your annual agreement provides unlimited, priority access to our support team.

Unlimited Access To Support
Priority telephone and email support with 24x7 or 12x5 response service levels to meet your individual requirements.
Customizable To Your Needs
Pre-configured or customized plans to meet the needs of all business sizes. Available add-on services.
Convenient Annual Terms
Renewable agreements covering individual or thousands of devices at low per device cost for peace of mind.
Comprehensive Coverage
Agreements cover installation, configuration, troubleshooting with option for Advance Replacement.

Created to meet your business needs and budget, each annually renewable Enterprise Support plan offers service level agreements geared to ensure your success. Digi Enterprise Support customers receive responses typically within two business hours.

Digi Product Support

All Digi customers have access to firmware and driver releases that contain feature enhancements and bug fixes, access to knowledge bases and peer-to-peer support forums, and complete product documentation. Browse the Digi Product Support options or visit the Digi Knowledge and Resource center for additional tools and resources.
Contact a Digi expert and get started today! Contact Us