Support / Professional Services

Professional Services

Get access to our suite of Technical Services such as Development Assistance, Consulting, Training, On-site RF Survey and more.

Mobile or Web Application Development

Digi provides full software development services provide custom applications for endpoint device monitoring, management, and reporting customized to your needs.

Python Development

Enhance the experience and performance of your Digi product with python applications that run on select products allowing you to add features, performance and management necessary for your implementation.

Site Surveys

Map out the signal strength of your physical environment before actual installation to avoid costly delays in your solution implementation. Our experts will take your solution requirements, create a site-survey map and recommend final solution design, including product placement, antenna placement, and interference filtering/elimination.

On-site Support

Digi engineers come to your site and assist with your challenges on-site. From troubleshooting your network or solution, being on-site can increase the speed of resolution for your current challenges.

Installation Services

Learn from the experts and augment your staff with Digi engineers on-site during the installation of your Digi device based solution.

Implementation Planning

Avoid surprises during implementation with remote consulting services to help you design, plan and implement your Digi hardware based solution. Our experts can assist with complex details such as radio placement, antenna placement, interoperability with third party devices, the intricacies of ZigBee network proliferation and much more. Up front planning saves time and money.

Customer Specific Device Configuration and Activation Services

Have a custom configuration that needs to be loaded? Need to add your own SIM to your cellular router? Buying Digi wireless services with your hardware? Let us help reduce the time to deployment by having our team load your configuration, install your SIM and activate your cellular service as it ships from our factory.

Customer Training

Do you have a strong team that is ready to be trained to a Level 2 knowledge on your Digi product? Let us train your team with the same content we use to train our experts. Either remote or at your location. We will customize the training to fit your needs.
Contact a Digi expert and get started today! Contact Us