DANI: Your Intelligent
Network, Activated

What is DANI?

DANI (Digi Artificial Network Intelligence) is a conversational AI agent built natively into Digi Remote Manager, available as a value-added service. Operating directly within Digi Remote Manager, DANI has real-time access to device telemetry, cellular data, firmware state and configuration history. No external tool can match that level of native context. DANI is wired natively into Digi Remote Manager's live device data. It does not just surface that a site is down, it reasons across telemetry, configuration, event logs and alerts to explain why and recommend the fix. Built on the open Model Context Protocol.

The challenge facing distributed infrastructure teams is clear: How can organizations apply AI-powered intelligence to live operational infrastructure without complex custom integration, dedicated middleware or ongoing maintenance? DANI eliminates that complexity.

Through DANI, operations teams can query device fleets, investigate connectivity issues, analyze telemetry and generate operational insights using plain language. No scripts, dashboards or specialized expertise required. Access is secure, governed and ready in minutes.

Who Benefits Most

DANI is purpose-built for operations teams managing large fleets of cellular-connected devices across distributed locations. Network operations centers, field operations engineers and IT/OT teams responsible for thousands of remote devices stand to gain the most, particularly those that spend significant time reviewing telemetry, investigating connectivity issues or correlating alerts across sites.

Enterprise IT teams, managed service providers, utilities, healthcare organizations and transportation operators are all strong fits. DANI is also well suited for industrial IoT deployments. If your team manages remote infrastructure through Digi Remote Manager, DANI is ready to work with your existing device portfolio in DRM.

How DANI Works

DANI connects to your network through the Digi MCP Server, with real-time access to device telemetry, cellular data, firmware state and configuration history. DANI is the intelligence built on top of that connection. Where the Digi MCP Server provides structured, governed access to your network data, DANI actively reasons about what it finds, correlating alerts, examining configuration state and reviewing operational history to identify issues, explain likely causes and recommend next steps. Think of it this way: the Digi MCP Server answers the questions your AI tool asks. DANI uncovers the questions that matter most.

From Reactive to Proactive Operations

Today's network operations are largely reactive. An alert fires, a team investigates and a resolution is eventually reached. DANI is designed to compress that cycle. It can identify offline or unreachable devices, investigate intermittent connectivity problems, evaluate cellular signal quality and carrier performance, detect configuration drift or firmware inconsistencies and correlate alerts across events to surface the root cause rather than just the symptom.

When permitted by policy and user permissions, DANI can also recommend approved management operations through Digi Remote Manager. This moves teams from reactive, manual processes toward automated troubleshooting and proactive network management.

Capabilities

DANI reasons over your live Digi Remote Manager data through the Digi MCP Server's 70+ built-in tools, and extends that with Digi technical documentation, custom APIs and additional integrations. These capabilities deliver faster diagnostics, automated troubleshooting and proactive network management across the full device lifecycle.

Device Inventory and Fleet Management

DANI can search, filter and summarize device fleets at any scale. This includes bulk inventory export, device detail retrieval, fleet segmentation by carrier, firmware version or connectivity status and group hierarchy visibility across large multi-site deployments. Teams can ask broad questions such as "show me all offline devices in the Midwest region" and receive structured, actionable answers.

Telemetry and Data Streams

DANI provides access to historical and real-time time-series data from connected devices, including cellular signal strength trends, environmental sensor readings, performance metrics and aggregated statistical summaries. This makes it possible to investigate signal degradation over time, identify patterns that precede failures and generate AI-driven operational reports without exporting data to a separate analytics platform.

Live Device State and Remote Diagnostics

DANI provides direct access to the live state of connected devices, including cellular interface status, GPS position, configuration state and event logs, in real time. This provides the foundation for automated troubleshooting. Instead of a technician manually pulling diagnostic data from individual devices, DANI retrieves it at scale and surfaces the relevant details in context.

Alerts, Monitoring and Automation

DANI provides full visibility into alert configurations, execution history and monitoring status. Teams can use it to summarize alert patterns, identify misconfigured monitors before they create noise and analyze the execution history of automation workflows across multi-tenant deployments.

Firmware, Configuration and Compliance

Keeping large device fleets in compliance with firmware standards and configuration templates is one of the most time-consuming tasks in network operations. DANI makes it conversational. Teams can identify devices running outdated firmware, determine which failed their last update, detect drift from the standard configuration template and generate compliance reports for stakeholders using natural language.

Fleet Analytics and Governance

For executive reporting and fleet-wide visibility, DANI provides high-level summaries of carrier distribution, signal quality categorization, network type analysis, eSIM profile status and security compliance across device groups. On the governance side, audit event history, visibility into user access and account security configuration are all accessible through the same interface.

Example Queries

Operations teams interact directly with their Digi infrastructure through natural language the moment DANI is activated. The following examples illustrate the range of questions teams can ask, from high-level fleet visibility to granular root-cause investigation.

Network Visibility

Troubleshooting and Diagnostics

Fleet and Compliance Analysis

Security and Governance

Connecting AI intelligence to operational infrastructure is only valuable if the connection is secure. DANI is built on this premise. It operates within Digi Remote Manager's secure environment, using the same authentication and access controls already applied there, not a separate permission system layered on top.

Every DANI connection requires API key authentication. Once authenticated, access is governed by the role-based permissions configured in your Digi Remote Manager account. At launch, DANI operates on a read-and-recommend model: it retrieves your network data and recommends approved management operations, but never executes changes on your network on its own. The governance layer enforces your policies before any operation reaches your network.

All AI-driven queries and operations are fully logged, providing complete audit trails for compliance teams and security reviews. This is not a secondary feature. It is a core part of the architecture. Every session records what was queried, what was returned and what actions were taken, with the same audit visibility already present in your device management environment.

DANI connects to a SOC 2® Type 2 certified environment. Digi Remote Manager carries this certification. For regulated industries including utilities, healthcare and industrial operations, this removes a significant compliance concern from the AI integration process. DANI is also designed for large-scale multi-tenant deployments, with governance validation before any operation is executed across tenant boundaries.

Operational Benefits

DANI delivers measurable impact across three areas: faster diagnostics, automated troubleshooting and proactive network management. Teams that previously needed to manually pull telemetry, correlate alerts and investigate incidents device by device can now ask questions at fleet scale and receive synthesized answers in seconds.

Faster incident resolution is the most immediate benefit. Faster diagnostics compress the investigation cycle. Instead of a technician navigating dashboards and pulling logs, relevant data is surfaced in context while DANI handles the correlation work. Teams that manage hundreds or thousands of remote devices can investigate issues that previously required significant manual effort in a fraction of the time.

Improved fleet visibility follows naturally from the same capability. DANI makes proactive network management practical by providing continuous visibility into fleet-wide health, carrier performance and compliance status without dedicated reporting cycles. Any team member with the appropriate permissions can ask a plain-language question and receive an accurate, current answer.

Reduced manual analysis frees operations teams to focus on resolution rather than investigation. Automated troubleshooting handles the time-consuming work of reviewing logs, correlating alerts and generating status reports, without adding new software to the operations stack.

Faster onboarding for new network support personnel is an often-overlooked benefit. A new team member who can ask natural language questions about network conditions, rather than learning complex query tools and dashboard navigation, becomes productive faster. Organizations scale operations without increasing headcount.

Architecture

DANI is built on open, standards-based protocols. It uses the Model Context Protocol (MCP) over HTTPS to connect to Digi Remote Manager, with API key authentication and role-based access inherited from the management platform. There is no proprietary client software, no custom middleware and no vendor lock-in beyond the protocol itself.

The Digi MCP Server

The Digi MCP Server is the secure integration layer that makes DANI's AI connectivity possible. It is Digi's hosted implementation of the Model Context Protocol (MCP), an open standard that allows AI systems to interact with software tools and operational platforms in a structured, governed way.

While MCP is an open protocol, the Digi MCP Server is a managed service operated by Digi. It handles authentication, authorization and governance controls before any AI system can access network data. This means your team can connect Claude today, plus any API-key-authenticated MCP client, without building or maintaining custom integration code.

The architecture is straightforward. Your AI assistant sends a tool call to the Digi MCP Server. The server authenticates the request, validates it against role-based permissions inherited from Digi Remote Manager and routes it to retrieve the relevant device data or operational insights. The result returns to your AI tool in context, ready for analysis or action.

No New Infrastructure to Deploy

The Digi MCP Server is fully hosted and managed by Digi. There are no servers to stand up, no middleware to configure and no ongoing infrastructure to maintain. Organizations connect their AI tools using an API key from their existing Digi Remote Manager account and point them to remotemanager.digi.com/mcp. That's it. Most teams are operational in under five minutes.

The Digi MCP Server exposes more than 70 standardized tools across the full device lifecycle, from device inventory and live state queries to telemetry analysis, alert management, firmware compliance and fleet-wide analytics. Every tool call is logged, and every session is governed by the permissions already configured in your environment.

Frequently Asked Questions