That’s where Digi can help. In this blog post, we explore key challenges and strategies for creating secure, always-on emergency vehicle communications first-responders require.
Emergency vehicles have never been better equipped for improving situational awareness. Some vehicles contain many smart devices such as tablets, cell phones and laptops. Video streaming cameras and GPS systems help first responders react more quickly and safely. But more devices are not always better. Add associated data plans and a VPN for each device and costs escalate while bandwidth bogs down. When departments buy lower priced equipment to stay within budget, performance usually suffers. Finally, managing standalone devices creates complexity for IT.
Imagine reducing emergency response times by 35 percent and criminal incidents by up to 40 percent. That is the promise of smart technologies according to a McKinsey report. But, getting devices to connect in emergency vehicles is only part of the puzzle. The real opportunity is to build a complete solution for emergency vehicles. It starts with the network.
Digi SAFE solutions support all first responder networks, including FirstNet®, Verizon Frontline and T-Mobile Connecting Heroes. These dedicated networks ensure first responders — as well as critical infrastructure systems, transportation and public safety teams — can continue communicating and providing services during large-scale emergencies.
In early October 2022, Hurricane Ian slammed the Florida Gulf Coast, and the FirstNet team was ready. The storm created widespread communications outages across the region. Thanks to FirstNet, first responders such as sheriffs, firefighters and search and rescue teams were able to communicate with each other as they conducted search and rescue missions.
Digi continues to grow and enhance its line of solutions for the critical needs of police, fire, and EMS departments of all sizes. In other words, Digi’s TX routers are purpose-built for mission critical mobile applications. Our emergency vehicle communications technology can operate during extreme events such as Hurricane Ian. The Digi TX line of routers apply specifically to transportation applications.
These routers include the latest-generation GNSS dead reckoning technology for more accurate location information than is possible with standard GPS. We offer cost-effective solutions that work great for smaller agencies. But we also provide rugged, high-performing routers ideal for SWAT cars and armored vehicles. Now, let’s think about hardware management and security.
Lean budgets. Too many devices. Unreliable bandwidth. Lack of interagency communication. Digi built a secure, end-to-end solution for public safety professionals to solve these issues. We call it Digi SAFE™. Digi SAFE includes state-of-the-art software to ensure the security and performance of the network. Digi SAFE integrated hardware can withstand extreme conditions. Our solution is easy to use and priced for widespread deployment by police and fire departments of all sizes.
Here is how it works.
First, Digi SAFE integrates sophisticated software and high-performance hardware that connects to priority cellular connectivity for major U.S. first responder networks. These include FirstNet®, Verizon FrontLine and T-Mobile Connecting Heroes and other national and international public cellular networks.
The Digi communications hub provides wired and wireless connectivity in the emergency vehicle. It also distributes accurate location data to other systems in the vehicle and to dispatch. The hub produces a Vehicle Area Network through which other devices can connect. Best of all, Digi’s hub uses open ITxPT standards to reduce complexity and cost.
Mobile VPN software provides secure always-on connectivity. It uses session persistence and low data overhead on the vehicle’s communication hub and on an officer's smartphone. Session persistence allows applications to stay connected so officers can focus on their jobs.
Digi Remote Manager® (Digi RM) ties everything together. It is the command center for an intelligent public safety network. The Digi RM platform provides location information and enables the IT team to easily track, manage and update all Digi connected devices. Its alerting and over-the-air updating capabilities increase efficiency and reduce IT costs.
Security is core to the Digi SAFE solution. Digi SAFE™ protects real-time communication and confidential data. It uses three interlocking rings of security.
Why Digi SAFE
Digi SAFE integrates sophisticated software and hardware in one complete solution. We designed it to address common emergency responder pain points. Best of all, it is easy to get started and any sized emergency response agency can deploy it.
Digi SAFE is:
Emergency communications vehicle technology is ubiquitous. And it promises to significantly improve situational awareness and response times. But deployment and management are still too complex. An officer in the field should be able to easily use the platform as much as dispatch, the station, and the IT staff.
Digi studied emergency vehicle technology pain points and then built an elegant solution. Our integrated solution is always on, always connected and always secure. It is also easy for your IT team to deploy and manage. We’ll provide everything you need to get started. Take the next step to learn how we can become your emergency communications vehicle technology partner.