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Troubleshooting and Testing Cellular Devices

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More than 80% of products fail cellular certification testing the first time around. That’s why Digi Wireless Design Services (WDS) takes pride in our 100% cellular certification success rate guarantee. One company came to WDS to pass with flying colors and improve an important piece of their business—cellular communication to drive an efficient bin monitoring program.

Today, BigBelly Solar doesn’t have to send trucks to check their waste and recycling stations deployed in more than 47 countries worldwide. Each station communicates back “home” to let them know exactly how empty or full each can is–meaning more time, money and sanity saved. Kevin Eichhorst, senior solutions architect, explains how WDS helped.

To learn more about Digi Wireless Design Services, click here. If there’s a topic you’d like to see covered in an upcoming video, fill out this form and let us know!

Customer Showcase: Wireless Devices Around the World Rely on Digi

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Every day Digi works with customers around the world to deploy connected solutions that businesses rely on. From the ability to monitor device health to using data to make more informed decisions-connected devices are modernizing business operations. Here are a few of the many companies we are proud to work with.powerowners

PowerOwners | Solar Energy

How do solar energy providers  measure the effectiveness of their solar panel deployments? You’ll probably get a wide variety of answers depending on who you ask. PowerOwners saw this inconsistency in the solar industry as an opportunity to create a standard benchmark to measure the performance of solar assets.

The centerpiece of the system is the Deno Smart Sensor. The sensor measures sunlight and temperature to simulate an energy benchmark. It’s placed alongside solar panels, the Deno Smart Sensor is pictured to the right. Data is transmitted wirelessly by a Digi XBee PRO 900HP and collected within Digi Device Cloud. This service replaces the commonly used weather stations, which were difficult to deploy and provided inconsistent data. Read the full story here.

Powermat | Wireless Charging

powermatThere are few things more frustrating than a dead phone battery. Almost everyone relies on their smartphone to get through the day-whether it’s for business or entertainment.

Powermat developed a creative solution that involves wireless charging and ZigBee technology. Their mission? Ensure that smartphone users never have to worry about where keeping their device charged. It’s easy to use, requires no cables or outlets, and gives businesses a service to offer to their customers. Powermat is able to manage their global deployment of charging stations via the cloud since each charging network is IP-enabled with an XBee Gateway.

The Powermat stations can be found at large retail chains like Starbucks, a select number of universities, and airport terminals. Users can install the Powermat app on their phone so they can locate the most convenient location for their next charge. Learn more about the Powermat service here.

MicroPower Technologies | Remote Video Security Systems

css-inline-solveilUtility providers often have assets widely distributed across remote areas. Ensuring security of substations or monitoring weather conditions can be a costly endeavor. And, when millions rely on your company for power, an outage can have large consequences. MicroPower works with utilities to create an easy to install solution that gives energy providers the ability to ensure their customers have reliable power. A means to remotely monitor their sites also allows for faster troubleshooting and fewer unnecessary maintenance visits.

MicroPower Technologies’ solar powered video system is made possible by the Digi TransPort WR21. The wireless cellular router is easy to install and provides the connection needed to stream video to a central database that can be accessed by network operators. Click here to read more about this solution.

Read more about how Digi customers are inventing new business models and changing their respective industries, visit our customer success page.


Secure Device Management within a Private Cellular Network

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It’s not uncommon for customers to deploy 4G LTE devices on private cellular networks for the perceived security benefits, but this can create a challenge for customers who want to use cloud-based device management tools for configuration, performance reporting, and troubleshooting.

In this video, Brad Cole, Digi Device Cloud Product Manager, explains how network administrators can use a web proxy to access Digi’s cloud-based network management tool while maintaining compliance with their existing security architecture.

To learn more about Digi TransPort routers and their remote management capabilities, click here. If there’s a topic you’d like to see covered in an upcoming video, fill out this form and let us know!

The Next Chapter in the Digi Story: Connect with Confidence

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This year represents a transformational moment for Digi as a company. We celebrated our 30th birthday. We have a new CEO. We’ve made a new acquisition and have brought on customers that represent some of the world’s most innovative companies.

Not too long ago, we held a retirement gathering for one of our long time employees. She’d been with the company for 28 years. She and others who have been here for the long haul started sharing stories about how things were in the early days. The stories were the perfect anecdote for how much things have changed over the years—over the decades. Those stories show how much Digi have evolved. But just as much as they show Digi’s evolution, the stories represent our powerful foundation of strength that we’re carrying into the future.

About 18 months ago, we set out to define how we would bring the meaning of that foundation and evolution to our customers, partners and the public in the clearest way possible. We asked ourselves: “how can our brand embody the sentiment of the stories our employees tell? How can our brand articulate why those innovative companies turn to Digi over others?”

To start, we went back to our roots. To our core value: listening. With 30 years of history and our diversity of experience, that’s what made sense. You can find Digi products in vast oil fields, intensive care units, crowded freeways, factory floors, and in retail stores on Black Friday. There are millions of devices deployed in the world, each with a critical task to perform. We needed to talk to the people who depend on those connections in order to articulate our mission best.

So, we conducted deep customer and partner interviews, employee surveys and spent time with our partners. All in all, we went through 100 interviews, 125 surveys and 10 workshops—more than 500 hours of listening.

It led us to a key finding: it’s time to modernize the Digi brand, but to emphasize not change, who we are at our core.

So, here we are today.

What is the new brand?

At its core, we have the brand promise, what you can expect from Digi, why would you choose Digi:

Digi works with you to solve mission-critical and business-critical machine communication challenges in the most demanding environments. You get proven, no-nonsense solutions that work, and keep working. With Digi, you can create, deploy and manage your M2M and IoT connections with confidence.

What we heard in those 500+ hours of research is that there’s something our customers get when they choose Digi: trust. They trust the people, the products and the company.

In short, we help you CONNECT WITH CONFIDENCE.Digi-Logo-Timeline

You’ll see “connect with confidence” as our new tagline and continued promise to you. You’ll also see the evolution of the Digi corporate logo. It represents exactly what the tagline does: sturdy, solid, reliable Digi. We’ve also gotten Digi out of the box and added a new shade of green—energetic and agile. We are company that our customers can connect with confidence, and we’re dedicated to doing so with fresh energy.

Thank you to everyone who took the time to play a role in this process. Listening to you has helped us get to a place where we’re truly sharing who we are with the world.

We’d love to hear your thoughts in the comments section below.

Look What I Made: XBee Project Gallery Update

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Farm Safety Wearable
The sweep auger motor plugs directly into an outlet on the receiving box. This receiving box and transmitter each have an XBee wireless transceiver inside. When the remote control is powered on, the first LED lights up. When the safety cord is connected, the second LED lights up. At this point, the sweep auger is off.

Connected Greenhouse
Using an Intel IoT Gateway, the wireless systems turns daily farming data into a more meaningful decision-making. Sensors for temperature, humidity, pH, and luminosity in the greenhouse pass the data to the local Galileo gateway. Galileo transmits data using XBee to an Atom processor-based gateway, and then uploads all the information to the cloud system.

Wireless Boat
This RC boat uses XBee for wireless control. The controller is fashioned from an old Air Hogs controller. An Arduino Pro mini is connected to the XBee, analog stick for steering, LEDs, and triggers buttons.

Do you have an XBee project you would like featured in the XBee Project Gallery? You can submit your own or someone else’s project here.

Overcoming Challenges in the Implementation of Remote Tank Monitoring

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In the energy industry, we all know that remote tank monitoring will greatly improve company’s bottom line and customer service. However, there may be a few challenges that prevent us from moving forward with this advance solution. One challenge is the additional costs related to adding a new monitoring system. Are the initial and recurring costs worth the return? Another hurdle is the lack of the right expertise within the company. Do we have the right expertise to manage all the different parts to this system?

Digi’s Cellular Product Manager, Brent Nelson, takes a few minutes to breakdown the benefits of tank monitoring, the technical and business challenges, and how companies can overcome these challenges with flexible technology that meets their needs.

If you’d like to learn more about remote tank monitoring with cellular devices, visit the Digi Connect Tank page.

Connecting the World Through Google Project Loon

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In a world where it seems like everyone’s online all the time–whether that’s via smartphone, laptop, tablet, desktop, or even via a car–did you know that two-thirds of the world’s population doesn’t yet have Internet access? In our hyper-connected world it seems impossible, but in many rural and developing areas, the Internet hasn’t found a home.


While this two-thirds lives without Internet, that doesn’t mean they wouldn’t benefit from having it. Connecting underprivileged parts of the world would allow for access to education, faster response times during natural disasters and better access to outside resources and key information.

A major reason for the disconnect is the lack of on-the-ground infrastructure required to create and sustain internet access. How then, can we get 66% of the world online?

Enter Google Project Loon.

Project Loon is an internet system designed to bring internet to the disconnected areas through a network of helium balloons. These balloons contain LTE-connection ports and can beam internet down to the earth about 40 km in diameter. By partnering with telecommunications companies, people in the ‘balloon zone’ with LTE-enabled devices can connect to the internet.


Project Loon balloons also float 20 km above the earth in the stratosphere. Floating in the stratosphere is an intentional design of the system. Because the stratosphere is, well, stratified, it’s comprised of many layers. Wind travels in a different direction in each layer, and through a remote controlled system, Project Loon balloons can drop or rise to the appropriate layer to blow in the direction where internet is needed.

In addition to ensuring constant connectivity, Google also needs to ensure the balloons stay afloat. To track helium usage, they turned to the Digi TransPort ®  WR11. The wireless router allows Google to monitor the helium tanks and know when to bring a balloon back down to earth for refueling. It’s a system to provide connection that’s connected.

With this combination of keeping afloat and providing remote access to more than half the world, Google’s goal is to leave no person without the ability to access key information and in a position to receive help when situations arise.

With a connected world being our mission, we’re proud to be a part of Google Loon.

Digi Wireless Design Service—Prototyping

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Digi Wireless Design Services helps companies bring ideas to life (and market). With its world-class RF lab, experienced engineers and a library of proven IP, Digi WDS is the trusted partner for many with challenging prototyping requirements. Adam Wolf, a Digi engineer walks us through the process of taking a Seattle Sport Sciences design request and transforming it into a representation of awesomeness in less than a week.

Click here to read the full story on Seattle Sport Sciences’ wireless device. Have any questions? Shoot Adam a tweet at @adamwwolf.

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