Digi Connect IT 4 Console Server

Out-of-band management of network and server equipment

 
Digi Connect IT 4 with Digi 360 Digi Connect IT 4 with antennas Digi Connect IT 4 with Digi CORE® plug-in LTE modem Digi Connect IT 4 — front Digi Connect IT 4 — back Digi Connect IT 4 and Digi CORE® plug-in LTE modem Digi Connect IT 4 application example — branch office
  • Advanced modem management software
  • OOB management and recovery using secure SMS
  • Add instant business continuity to any location with primary or backup LTE connectivity
  • Protect your business and brand with a simple solution to avoid network disruptions and outages
  • Modular cellular support allows "right-sizing" cellular speeds and costs
  • Optional Digi eSIM accessory for remote carrier switching
  • Operates independently from in-band network
  • Send automated alerts via email or SMS to notify of any network issues
  • Includes the Digi 360 solution with limited lifetime warranty, customer care and Digi Remote Manager cloud management, enabling easy setup, mass configuration and management
  • Value-added services include DANI (Digi Artificial Network Intelligence) for AI-powered network operations and Digi Containers to enable powerful, cost-efficient applications

The Digi Connect IT 4 remote console access server ensures continuous network uptime to all your remote locations by functioning as an always-on cellular out-of-band (OOB) gateway for branch offices, retail stores, kiosks and other sites, even when the primary network is down — easy to deploy and centrally managed via Digi Remote Manager (DRM), which is included in your Digi 360 solution.

You can maximize WAN resilience with failover to 4G LTE networks, while built-in multicarrier capabilities let you instantly switch to the carrier of choice. Digi Connect IT 4 supports the optional 2FF Digi eSIM accessory, enabling remote carrier switching, zero-touch activation and enhanced WAN flexibility. Pair Digi Connect IT 4 with a dedicated wired connection to ensure dual ISP connectivity, maximum uptime and complete business continuity for organizations that demand uninterrupted network access and availability.

For enterprises that need serial access for remote equipment monitoring, Digi Connect IT 4 offers the most complete and secure cellular-based solution in the industry. Digi Connect IT 4 enables identification and remediation of issues at the network edge before they result in service calls or downtime.

Digi TrustFence, a suite of hardware and firmware security features, ensures the integrity of Digi Connect IT 4 safeguards. Gain critical insights into your deployed devices and manage your network with SOC 2® Type 2-compliant DRM — the command center for your deployment.

DRM is a cloud-based solution that facilitates easy setup, mass configuration, maintenance and support for hundreds or even thousands of remote Digi devices. DRM lets you evaluate, update and configure your Digi enterprise products — and the health of your network — at scale after deployment. DRM and Digi Connect IT 4 provide easy setup, configuration, security management and serial port monitoring of large installations of remote Digi devices.

Digi RM
 

Digi Remote Manager

Digi Remote Manager is your command center for connected devices, now enhanced with DANI, your AI-powered network assistant. Monitor, manage, and ask questions of your entire fleet in plain language.

  • Device troubleshooting
  • Telemetry and alert analysis
  • Cellular WAN visibility
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Now With Digi 360

Digi 360 offers comprehensive cellular solutions, including purpose-built devices, software and services, to help customers optimize their IoT investments and maximize ROI. These complete solutions are designed to simplify IoT complexity, and ease the challenges enterprises face in configuring, deploying and managing their IoT initiatives.

Icon depicting stats from remote management Management
Icon depicting a router Device
Icon showing a headset with 24/7 label Customer Care
Icon depicting a badge with checkmark Warranty
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TrustFence

Digi TrustFence

Digi TrustFence is the security framework for Digi networking and embedded solutions. The TrustFence framework requires security to be designed in at the ground floor, resulting in robust security for connected devices. The built-in security of Digi TrustFence gives you secure connections, authenticated boot, encrypted data storage, secure software updates, and excludes all insecure ingress protocols.

Learn More

Compare Console Servers

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Digi Connect IT 4 with Digi 360
SKU: 5402-RMG4-GLB Digi Connect IT 4 remote console access server; Cat 4 global 5402-RMG4-GLB How to Buy
Available Accessories
SKU: 76002112 18 V PSU power supply with barrel jack connector (replacement) 76002112 How to Buy
SKU: 76002131 Cellular antenna — 3G/4G/5G (multi-band 6 MHz – 6000 MHz), swivel, articulating, black 76002131 How to Buy
SKU: DG-ESIM-A New
Dynamic eSIM solution for flexible, secure and reliable cellular connectivity — 2FF triple-cut layout accessory
DG-ESIM-A How to Buy
SKU: 76000670 Digi DB-25 male modem adapter (8-pack) 76000670 How to Buy
SKU: 76000671 Digi DB-9 female console adapter (8-pack) 76000671 How to Buy
SKU: 76000672 Digi DB-25 male console adapter (8-pack) 76000672 How to Buy
SKU: 76000673 Digi DB-25 female console adapter (8-pack) 76000673 How to Buy
SKU: 76000702 Digi DB-9 male modem adapter (8-pack) 76000702 How to Buy
Digi CORE LTE modems
SKU: 1002-CMG4-GLB Digi CORE plug-In LTE modem — Global LTE Cat 4, 3G / 2G fallback
  • LTE Cat 4 with 3G / 2G fallback (Global)
  • Industrial temperature: −40 °C to 70 °C (−40 °F to 158 °F)
  • Cellular certifications: PTCRB, AT&T, Verizon, Telus, US, Canada, Europe
1002-CMG4-GLB How to Buy
Digi 360 Extensions and Renewals
SKU: DIGI360-5402-EXT-2YR Digi 360 extension for two additional years for Digi Connect IT 4 DIGI360-5402-EXT-2YR How to Buy
SKU: DIGI360-5402-EXT-4YR Digi 360 extension for four additional years for Digi Connect IT 4 DIGI360-5402-EXT-4YR How to Buy
SKU: DIGI360-5402-REN-1YR Digi 360 renewal for one additional year for Digi Connect IT 4 DIGI360-5402-REN-1YR How to Buy
SKU: DIGI360-5402-REN-3YR Digi 360 renewal for three additional years for Digi Connect IT 4 DIGI360-5402-REN-3YR How to Buy
SKU: DIGI360-5402-REN-5YR Digi 360 renewal for five additional years for Digi Connect IT 4 DIGI360-5402-REN-5YR How to Buy
Digi Remote Manager
Digi Remote Manager
Digi Remote Manager is the technology platform enabling and automating the deployment, monitoring and management of thousands of devices from a single point of command. Compare Digi’s multiple offerings and varying subscription terms to meet your business needs.
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Value-Added Services
DANI — Digi Artificial Network Intelligence
DANI — Digi Artificial Network Intelligence
  Get Started
Digi Containers
Digi Remote Manager enables deployment of custom applications via containers
  Get Started
SPECIFICATIONS Digi Connect IT 4 with Digi 360*
CELLULAR Global LTE Cat 4 Digi CORE plug-in LTE modem
MODULE SUPPORT Digi CORE plug-in LTE modem
ESIM SUPPORT Digi eSIM optional 2FF accessory (5402-RMG4-GLB)
SOFTWARE AND MANAGEMENT*
REMOTE MANAGEMENT Digi Remote Manager (cloud based); SNMP v1/v2c/v3 (user installed/managed), SMS
LOCAL MANAGEMENT WebUI (HTTP/HTTPS); CLI (Console, SSH)
NETWORK
ETHERNET (2) RJ-45; 10/100 Mbps (auto-sensing)
CONNECTORS
SERIAL (4) Serial ports RJ-45 RS-232
PHYSICAL
DIMENSIONS (L x W x H) 228 mm x 127 mm x 25 mm (9.0 in x 5.0 in x 1.0 in)
WEIGHT 0.73 kg (26 oz)
STATUS LEDS Power, online, and LTE status, (5) signal strength and (2) SIM selection
POWER REQUIREMENTS
POWER INPUT Device: 18 V DC, 0.66 A; power adapter input: 100-240 V AC
ENVIRONMENTAL
OPERATING TEMPERATURE 0 °C to 40 °C (32 °F to 104 °F)
RELATIVE HUMIDITY 5% to 95% (non-condensing)
APPROVALS**
CELLULAR  Visit product certifications for latest certifications and updates
SAFETY / SECURITY IEC62368-1, CB, EN62311; FIPS 140-3
EMISSIONS / IMMUNITY CE; RED; FCC Part 15 Subpart B; CAN ICES-003
WARRANTY***
PRODUCT WARRANTY Limited lifetime
*Includes the Digi 360 solution for Digi Connect IT 4 (1-year) with Digi Remote Manager, limited lifetime warranty and customer care. for the duration of the active Digi 360 subscription. 
**Visit product certifications for latest approvals and updates.
***Limited lifetime warranty with an active Digi 360 subscription.
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ENTERPRISE SOFTWARE DESCRIPTION
PROTOCOL SUPPORT HTTP, HTTPS, FTP, SFTP, SSL, SNMP v3, SSH and CLI for web management; Remote management via Digi Remote Manager; SMS management
SECURITY/VPN IP filtering, stateful inspection firewall with scripting, address and port translation; VPN: IPSec with IKEv1, IKEv2, NAT Traversal; SSL, SSLv2, SSLv3, FIPS 140-3; PPTP, L2TP; no limit VPN tunnels; Cryptology: SHA-1, SHA-2, MD5, RSA; Encryption: DES, 3DES and AES up to 256-bit (CBC mode for IPSec); Authentication: RADIUS, TACACS+, MAC address filtering; VLAN support
ROUTING/FAILOVER IP pass-through; NAT, NAPT with IP port forwarding; Ethernet bridging; GRE; Multicast routing; Routing protocols: PPP, OSPF, BGP, RSTP (Rapid Spanning Tree Protocol); IP failover: VRRP, Automatic failover/failback to secondary connection
OTHER PROTOCOLS QoS via TOS/DSCP/WRED; UDP/TCP to serial

*For a comprehensive list of operating system features, please visit digi.com/solutions/by-technology/dal-operating-system/features.

Access the official support website for this product to obtain firmware updates, driver updates, software downloads, knowledge base articles, and user manuals.

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