Support / Knowledge Base / I am trying to connect a modem to my PortServer product with the provided RJ45-DB25 cable and it is

I am trying to connect a modem to my PortServer product with the provided RJ45-DB25 cable and it is not working

I am trying to connect a modem to my PortServer product with the provided RJ45-DB25 cable and it is not working

Symptom:

I am trying to connect a modem to my PortServer product with the RJ45-DB25 cable that came with the PortServer or PortServer II, and it is not working.

 

 

Cause:

  • The RJ45-DB25 cable shipped with the PortServer products is a crossover, or DCE, cable. This is provided to connect a terminal to the PortServer or PortServer II for the initial configuration.

     

Solutions:

  • To connect a modem to a PortServer or PortServer II product, you need a straight-through, or DTE, cable. You can find the appropriate cabling pinouts and/or part numbers at the URL listed below.
http://www.digi.com/support/productdetail?pid=2247&type=cabling
Last updated: Aug 08, 2017

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