In our hyper-connected world, managing a fleet of remote devices can feel like conducting an orchestra in the dark. You know the instruments are out there, but are they performing optimally? Are they secure? Are they even where they're supposed to be? For network administrators overseeing assets deployed across vast geographies, these aren't just fleeting questions; they're daily operational hurdles. The demand for more granular, proactive tools to effectively monitor, manage, and secure these critical devices has never been louder.
At Digi, we've heard you. That's why we're thrilled to pull back the curtain on a significant advancement within Digi Remote Manager® (Digi RM): Enhanced Location Services. This isn't just about placing dots on a map; it's about providing a richer, more contextual understanding of your device ecosystem.
From Guesswork to Granular: The Power of Knowing Where and How
Previously, while Digi RM offered robust management capabilities, we recognized that to truly empower administrators, we needed to offer more than just a last-known location. You needed to see the journey, understand the environment, and act with precision, with comprehensive, dynamic location tracking and correlated cellular signal metrics.
Imagine being able to:
- Visualize the complete historical path of a mobile asset, not just its current position.
- Correlate a device's route with cellular signal strength and technology (5G/LTE) to identify communication blackspots or areas of poor coverage.
- Quickly assess fleet distribution and individual device status — carrier, provider, connection type, signal strength — all from an intuitive map interface.
This is precisely what Enhanced Location Services delivers.
What’s Under the Hood?
This new suite of features, built upon advanced GPS-based technology, is designed to bring a new level of clarity to your operations:
- Dynamic device fleet visibility: Experience your network in motion with enhanced mapping and comprehensive device history tracking. See where your assets are in near real-time.
- Intelligent breadcrumb trails: This is where the story unfolds. For your LTE and 5G devices, you can now trace their historical movements. This isn't just a line on a map; it's a data-rich pathway. Hover over points to see network technology and signal quality. Click to dive into all available details. Understanding this historical context can be invaluable for troubleshooting, optimizing routes, or investigating anomalies.
- Contextual device insights on the "fleet map": Get an immediate overview of crucial data points like carrier, signal strength and quality, and connection status directly overlaid on the map view for individual devices.
The Impact: More Than Just Location
Enhanced Location Services are about transforming raw location data into actionable intelligence. How can this change your day-to-day?
- Proactive problem solving: By understanding historical signal performance along a device's route, you can anticipate connectivity issues or make informed decisions about carrier choices for specific areas.
- Optimized resource management: Knowing where your assets have been and how they are performing can lead to better deployment strategies and resource allocation.
- Strengthened security and accountability: A clear historical record of a device's whereabouts provides an essential layer of security and accountability.
Getting Started: Key Information
To unlock these powerful new capabilities, your compatible devices will need to be running DAL OS 25.2 LTS or later firmware. This crucial update enables the detailed reporting that powers these services.
Digi supports a range of vertical industries with high-performance cellular solutions, orchestrated by Digi Remote Manager. This initial rollout of Enhanced Location Services is available for all Digi RM accounts and extends support to a wide array of our leading hardware, including:
We understand the need for detail. The system supports location updates at intervals as frequent as every 10 seconds. You'll have the flexibility to view this data across configurable timeframes, starting with a default of 24 hours and options for 1 hour, 1 day, or 3 days.
The Journey Ahead
This launch is a significant step, but it's just the beginning. We're already looking towards future enhancements, such as sophisticated geofencing alerts — imagine configuring actions when a device enters or leaves a defined area — and insightful "Speedtest Heatmaps" or signal heatmaps to further visualize network performance across your operational landscape.
How do you envision these new capabilities streamlining your operations or solving your unique challenges?
We believe Enhanced Location Services will provide you with a much deeper understanding of your device fleet, empowering you to manage your network more effectively and securely than ever before. Dive in, explore the new features, and let us know how they're transforming your remote management experience!
Next Steps