So, who needs a software platform to manage their deployed hardware? Aren't all those devices programmed to reliably perform a function, and can't you just connect them, make sure they're working, and go on with your day? Maybe — if you only have a few devices and you can physically access them quickly and easily when needed. Otherwise, you will need a management platform that gives you the ability to gain insights on the performance of all of your devices at a glance, troubleshoot them and perform updates.
IoT device management solutions come in different shapes and sizes, but they typically give you access to each of those deployed devices from an office environment or a mobile device in the field. This enables your IoT managers and IT personnel to troubleshoot devices and manage them from a dashboard. These tasks can include: