You will need to locate the reset button on the bottom side of the device. Press and hold in the reset button while you power cycle the unit. Once you see the 1-5-1 flash code on the power led it indicates the device has returned to factory defaults. You will now be able to access the Digi Connect Wi-SP using the serial port. If you set an authentication method you must define an encryption type. This will resolve your issue.
Last updated: Aug 08, 2017