Firmware Support for XBee-PRO XSC Hardware
Firmware support for XBee-PRO XSC modules can vary according to the hardware revision letter shown on each module.XBee modules with revision G and earlier only support "XBee-PRO XSC (S3B)" firmware...
https://www.digi.com/support/knowledge-base/firmware-support-for-xbee-pro-xsc-hardware
Sep 11, 2017
Compatibility between XBee S1 and XBee S2C modules
Yes, the S1 and the S2C are compatible when running the 802.15.4 protocol.  The legacy modules S2 and S2B are not compatible with the S1 but are still Zigbee compatible with the S2C. The ...
https://www.digi.com/support/knowledge-base/compatibility-between-xbee-s1-and-xbee-s2c-modules
Aug 30, 2017
How to find out the date code and manufacturing location information of Digi Products.
Depending on the location the units are built effects the orientation, linked below is the date code from USA or Thailand. The date code is 4 digits, 2 digit year and 2 digit week (YYWW) so in thes...
https://www.digi.com/support/knowledge-base/how-to-find-out-the-date-code-and-manufacturing-lo
Jul 06, 2017
What does "Galvanically isolated from Earth ground" mean?
"Galvanically isolated" is a term used to describe the relation between two different points in a circuit.It means that the ASYNC Signal Ground (SG) is isolated from earth ground, by virtue of...
https://www.digi.com/support/knowledge-base/what-does-galvanically-isolated-from-earth-ground
Jul 06, 2017
Customer sent in equipment for root cause analysis by Digi Engineering or the RMA Dept
The customer sent in equipment via RMA for root cause analysis by Digi Engineering or Repairs/Manufacturing Assurance staff.
https://www.digi.com/support/knowledge-base/customer-sent-in-equipment-for-root-cause-analysis
Jul 06, 2017
RMA repair options
If your Digi product is damaged there is a chance it can be repaired.  Please contact Digi technical support and explain the situation.  You'll want to take some pictures too if this is possibl...
https://www.digi.com/support/knowledge-base/rma-repair-options
Jul 06, 2017