There are a number of software versions of the WR41, some do not include the Protocol Switch or X25 Switch
this is a chargeable upgrade
There are 2 methods to upgrade. The preferred is with a .LIC file which can be created by Order processing or Tech Support. This file is specific to the serial number of the device to be upgraded. Once this file has been created the use of this Quick Note can help:
The second method, a Technical Support Engineer will need to be available to go through a chalenge responce process.
Access to the device via Serial/Telnet or SSH will be needed.
Feb 27, 2019