HOW TO: Obtain Logs and Setting Information From the Command Line Interface of a Digi ERT Ethernet Gateway

How to Access and Obtain Logs and Setting Information From the Command Line Interface of a Digi ERT Ethernet Gateway

First, you will need the telnet application installed on your host.  To issue telnet, get to a command line prompt on your PC.  From Windows, this is either Start - Run or Start - Accessories - Run, followed by typing in cmd.

Once at the prompt, issue telnet followed by the IP address of your Digi unit:

C:\> telnet 192.168.1.83

Login as root (if you've set up authentication).

Issue the following commands from the prompt to obtain connection, logs and setup information:

  who
  display techsupp
  display log

To copy the results, click on the icon in the upper left corner of the window, under the Edit option click Select All.  Next, under the Edit option click Copy.  Then, paste the contents into a  document for analysis.

Last updated: Aug 08, 2017

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