Support / Knowledge Base / Rapidport/4 installation instructions for Windows

Rapidport/4 installation instructions for Windows

Notes:
  • Do NOT have the Rapidport/4 plugged into the USB port when starting the driver installation.
  • You must have Administrator rights when installing the Rapidport/4 driver.
  • At this time, the current Rapidport/4 driver is v5.70, and it's compatible with the following Operating Systems:
Windows XP/7/8/8.1, Server 2003 (R2), Server 2008 (R2), Server 2012 (R2).
Both 32-bit and 64-bit OS's are compatible.


Installation procedure:
  1. Download the Rapidport driver:  http://ftp1.digi.com/support/driver/40002537_J.exe
  2. Right-click 40002537_J.exe and select Run as Administrator.
  3. Click the Setup button.  A black window will appear for the driver installation.  Once the black window has disappeared, plug the Rapidport/4 into an available USB port.  The Rapidport/4 should automatically get installed.
To verify the Rapidport/4 is installed properly:
  1. Click Start.
  2. Select Programs.
  3. Select Digi USB.
  4. Click Edgeport Configuration Utility.
  5. Confirm the Rapidport/4 appears under the General tab.
  6. Double-click the Rapidport/4, to expand it, and confirm that all 4 of the serial (COM) ports are listed.
Screenshot of the Edgeport Configuration Utility:
 
User-added image

Note:   If further information is needed on the Rapidport/4, please refer to the Rapidport Installation Guide:
http://ftp1.digi.com/support/documentation/90000665_C.pdf

 
Last updated: Aug 08, 2017

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